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Found 10 results

  1. ive had this roxio for a long time and its work perfectly the whole time until yesterday, something happend to make it not be the right size in my obs and so i deactivated the roxio and reactivated it but it didnt fix it(like it usally does) so i figured i have to uninstall and reinstall to my pc but now it wont fully install and rolls back. i recently bought a new pc a few months ago and it doesnt have a cd drive(cyberpower pc pre built) so i downloaded the software from roxio and it was working fine but now since last night i cant re install it. ive looked at the forums and tried some stuff but idk how to read the log files. ive never had to deal with log files or this kind of stuff so any help would be appreciated LogFile 21-05-11 23-47.zip
  2. Hi, I hope this is the right thread, I'm new here. I've managed to use my Roxio HD last year without any problems so I know it does work, however it's been a while and I am having struggle setting it up again. Basically, I have input HDMI to the console (Wii U), output HDMI to the TV, and output USB to my PC. I am getting an image on my TV screen, but not on my PC screen. Instead, the screen is black and the status says "no signal" in green. The source, input, and settings are all blank and don't have any options to choose from. I have attached a screenshot of the Roxio Capture software. Would appreciate any help, thanks in advance!
  3. HI I REALLY NEED HELP WHENEVER I TRY TO RECORD OR WHEN EVERYTHING IS HOOKED UP I CAN SEE WHATS ON BOTH SCREENS BUT AT ANY RANDOM TIME IT DISCONNECTS FOR LIKE ON SECOND WHICH STOPS MY RECORDING AND SAYS NO SIGNAL THEN I HAVE TO EXIT THEN DO IT OVER AND OVER AGAIN AND ITS SO ANNOYING PLEASE HELP!
  4. Ok so I have a Roxio HD Pro and I use it with my PS4 to record and live stream. I put my HDMI from my PS4, to my Roxio, then HDMI from Roxio, to my monitor. My problem is that the quality is not good compared to just HDMI from PS4 to monitor. I go to my video settings on PS4 and choose 1080p, but next to it it says "1080p(Unsupported)" It says that for every video option. On my PC, I go to the Roxio application and make it 1080p with the bitrate at 15000 and .mp4 format My PC specs are the following : i5 6600k @ 4.4GHZ 16GB DDR4 2800MHZ GTX 770 Samsung 850 PRO 256GB SSD 1TB Seagate HDD If someone could help me out with this issue, it would be much appreciated! Thanks!
  5. Okay so my game capture hd pro status is ready and its fine but the preview window quality looks blurry and terrible... I have tried repair and un installing but its not working please help. also my tv is on "unsupported mode" so if you need pictures let me know !
  6. I have myself a Roxio HD Pro and i can record but i cant live stream i enabled it on my youtube and it says on my youtube account im verified but roxio allways gives me an error saying i need to be verified? Some pictures Can anyone help me on this mather plz?
  7. Roughly 2 years ago, I got a Roxio HD Pro to use with my 360. Shortly after that, I got an HDTV so I could record in HD. All was going well, and I eventually moved on to recording my PC with the Roxio (connecting my laptop to the input and the TV to the output). This worked perfectly, but I did stop doing this for quite awhile. Fast forward to now, and I've decided to try recording some PC gameplay once again. I perform the same setup (with the same TV, laptop, Roxio, and cables as before), only to be met with this on my TV screen: "This TV does not support the output format, video resolution, and/or refresh rate being sent by the connected device." This perplexes me, because I can connect the TV straight to my laptop and it will display just fine. It's only when I'm trying to feed through the Roxio that I get this issue. Could it be due to an update that the Roxio has received? I haven't used it to try to record PC footage in over a year and a half, so I may have very well not seen some of these updates come to pass.
  8. I have recently lost my Cd that held my Recording software and my streaming software for my roxio hd pro recording device is there a link or something i can do to get my stuff back or am i out of luck? any help would be appreciated.
  9. So i recently bought the HD Pro and found out it didnt come with anything i needed, besides the usb to computer cord, that wasent a issue since i have a monitor instead of a tv, so i bought all the items i needed, Component cables, Little accessories that convert a HDMI cable to component, and 2 things for the back of my screen that convert hdmi to DVI then VGA, i got it all setup and it does work, except the fact that i cant see my xbox on the screen, Since i use the same screen for my computer and xbox, it doesnt come up at all except on the Roxio Capture. So does it just not work with the same screen? or are you SOPPOSED to play it on the Roxio Capture cause theres a #$^@ 2 second delay, A'int Nobody got time for that. So please help, if you would like photos, i could send some of the setup.
  10. Hi. So I recorded my PS4 Farcry 4 last night using some pretty good hdmi cables. I noticed that once I started recording, that there were sporadic video pixel glitches showing up in the preview. Thought nothing of it. But I went to my video folder to look at it and the glitches are there! Audio is perfectly fine tho. What am I doing wrong? Do I need to change some settings? If so, to what? Plz, if there is a solution, show me. I record stuff for my channel. I also have the HDCP disabled. Otherwise it wont record. Thx for the help in advance!
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