Hey guys. Since it seems there is no direct link to support, Ill just talk to you guys. So whenever I try to trim a video to make it shorter, ill drag it and it wont go to where I want it to start and freeze for 5minutes. Everything freezes that has to do with the roxio. I see in Tutorials and stuff when they are showing the trim feature its working flawlessly! , But Mine is the exact opposite.The trim feature is always freezing.I drag it alittle bit and it freezes EVERYTIME. if anyone had this issue and knows of a solution, please respond back .