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Found 4 results

  1. So I wanted to record Xbox one gameplay, and once I got my roxio game capture hd pro, I plugged in the hdmi from the xbox one to the roxio, plugged in the usb power cable, and also the hdmi out to my tv but it does not show up. I tried using different hdmi cables and it still wont work. When i just use one hdmi from the xbox one to the tv it works fine, but when i plug it back to the roxio, it won't show up again. I don't really understand this tech stuff so please reply in easy english for me to understand
  2. hello i need help. i just received my ROXIO GAMECAP HD PRO today and the only signal i seem to get from the device is a black screen.. I am trying to get my computer to recognize the signal from my ROXIO which is hooked up to the PlayStation4 System via HDMI cables. The pass-through seems to be working as I can see my gameplay on tv screen, and the roxio software and xsplit are both recognizing the ROXIO but the only video i get is a black box in both programs from the device.. please help. thanks. JEDI
  3. so installed the software everything all updates to date the editing program runs fine but when i get ready to record the screen go's black making it impossible to record please help as soon as possible.
  4. So in november i bought a Roxio Game Cap Hd Pro and was very excited to get started with gameplay so i connected my Roxio Game Cap Hd Pro to my computer and then i go to the software and The Status says ready so i wait for the preview screen and nothing i hear my xbox 360 but no preview screen so i go try and call them to figure out i have to pay for it so me refusing to pay a company that charges people for costoumer service i scour the internet for info but nothing so i accept roxio screwed me and move on now i firgure out i can make a thread on their site so i am asking you guy's what do i do i tried everything from setting the video format to reinstalling the sfotware i am out of options can someone please help me out.
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