I have an issue when i am trying to connect my game capture (HD PRO) card to PS4.
For more details you can see it on that video in order to make it clear. http://rgho.st/private/8YVyMzBsP/6ffb2f7648771e6316432fa17eea7f91
Some times i can see clear image and sound but in a while it again disappears and "no signal" error arises. But hdmi cable is ok and video and sound work perfectly on my gaming monitor.
I have tested it on three different laptops (Asus ROG JY751 - Windows 10, Sony Vaio (Windows 10), Asus (dont remember the exact model - Windows 7) and everywhere issue is reproducible.
I have installed the 1.1 and 2.0, 2.1 driver packs but it has not solved the issue.
How do you think is really it broken and should i ask return it or could it be fixed somehow?