I have purchaced my roxio hd pro about a week ago and ive been trying to figure out why i the capture software will not even open and the editing software will
open but then it will stop working as soon as i hit "ok".
below i have attached my logs for installing and all of that.
i have met the requirements in my computer specs by far so that is absolutely not the problem in this case, i would like to just be able to use this recording device
without buying a whole new laptop..