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Found 1 result

  1. Platform: Roxio Game Capture, running on a HP 255 (64 bit-Quad core, 1.5Ghz, 4GB RAM with Radeon HD Graphics). Issue: Playing video about 2 minutes into the video, the video pauses and the audio continues. On Export (since upload to YouTube has never worked), preview will do the same, but will finish with no errors. On exported video file playback, the video plays until the same spot the video hung on preview, while the audio continues. Steps taken thus far: Switched render from hardware to software Completed a repairof the software installation Installed the patch - was hoping it would also fix the YouTube issue (it did not) We have had the software for well over a year, with no issues whatsoever. About 2 months ago, my son discovered the issue. I hoped that upgrading to Windows 10 might help resolve the issue - but it has not. I browsed through this forum to see if anyone else had the issue, with only a few others reporting it. Their resolutions do not apply to this situation, so hoping someone else can suggest other possible solutions.
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