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Found 4 results

  1. Hi, I recently installed the NXT6 Pro suite on my Windows 10 desktop. I have had many previous versions of Roxio, so I am very familiar with how this is supposed to work. One of the only reasons I upgraded to NXT6 was for the "motion track editing" feature. However, even after doing updates and repairs, the Editor will force stop Videowave after I select say; blur and then click on the image to paste the blur marker, it will not finish pasting the blur mark, it hangs, and a few moments later I get the dreaded "Roxio" message that the program must close. So far no other portion of this program gives me an issue. Anyone have a fix for this? If I can't get this feature to work, the NXT6 is of no use to me. Thanks,
  2. *Important: Please help me with my problem with the Roxio Program. I really need help from Roxio's Team members/Tech Support! I have the Roxio Game Capture HD PRO. To Start, I bought your Game Capture Device about 2 and a half years and I have had many problems with the program. I will try my hardest to explain in detail, and try to keep my sentences to a minimum. #1 Problem: Crashes - The program has crashed on me so many times from editing and most recently trying to login to my Twitch to stream from Roxio. When I am editing the device can crash to just about anything I do. Examples: a. Putting in game footage b. adding audio c. using some of the editing features d. Sometimes the editor just crashes without me doing anything. e. etc. - Recently, I wanted to try streaming on Twitch using the Capture part of the program. Every time I try to Login, the thing says that "a problem caused by the program caused the stop working." Also, I have tried Re-installing, Repairing, and running as Administrator multiple times before contacting you. This is my first time asking for help and I hope someone can help me solve this issue! Problem #2 - When I am capturing my gameplay from my console, sometimes the capture device glitches or completely ruins the recording. This happens at random, so I don't think something like this can be fixed, but if someone has a solution. Please let me know! Let me know if you need any more information in your reply, and I hope you can help solve my problems! This is a Screenshot of the error message: https://gyazo.com/e73edee1bfd6bf663afc7df98cbb786e
  3. I have just installed Creator NXT4 on a Windows 10 Pro 64 bit machine. After I record sound from an LP or tape and try to create the track breaks and clean the clicks and pops, upon saving the project after making any changes to the .wav file, the program crashes. I have contacted Support, but the only solution proffered so far was to uninstall NXT4, make sure all relevant folders were either deleted or marked .old and re-install. I have done this twice now, with no change in the results. When recording LP's it also does not detect the track breaks, even though that option is selected. My previous version of Creator (12) did detect track breaks and did allow me to edit and clean with no problems saving the projects. Has anyone any idea what is going on? My system is: Intel Core i7-3930K CPU (6-cores, 3.2GHz) 32 GB of RAM Windows 10 Pro 64 bit NVIDIA GeForce GTX 770 Cideo Card 2-Samsung SSD 840 Pro Solid State Drives, one is the system disc 2-Seagate ST3000DM001 3-TB conventional hard drives Dual LED monitor display ASUS P9X79 Pro motherboard
  4. Installation went smoothly. Converted 2 VHS tapes without error. DVD was burned fine. Third tape and subsequent tapes caused a crash with Window's error "Windows experienced a serious error". Computer rebooted. Dumper temp files and cleaned up cache. Still problem. Anyone know of driver incompatibility? Computer is Dell 620 with 4GB and 3,86 MHz. Does Google Chrome drivers cause issues?
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