I have purchased both Roxio Easy DVD Copy Premier and Roxio RecordNow Premier. These are the problems I am having:
If I install one of these two products, it uninstalls the other (the installer shows the step where it does the uninstall). There seems to be no way to have both products installed at the same time.
I had RecordNow 2010 Premier and yesterday (1/31) upgraded to RecordNow Music Lab 10 Premier.
Even though they have renamed it slightly to a "Music Lab", the name has stayed the same on the installed product
It's installed to the Roxio 2010 folder
The product looks the same! I can't find any distinction with the version number either, which seem completely detached from the product.
[*]I registered RecordNow Music Lab 10 Premier today and the registration email contained no support code (mentioned in a previous post).
[*]After registration, my list of registered products is now completely messed up!
Easy DVD Copy Premier no longer shows--it did until this registration
A new registration for Roxio Central--a product I never purchased--has been added
Rather than showing me upgraded to RecordNow Music Lab 10, I now have two entries for Roxio RecordNow Premier.
So far, I like the rip/burn speed but the user interface is unintuitive and feels like they're slapping stuff together.
I feel like I'm being ripped off.