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  1. This was already supposed to be on my laptop but for some reason, it in gone, drug out the installation disk and it absolutely refuses to accept the CORRECT SERIAL NUMBER just keep showing a red x YES I TYPED IT IN EXACTLY SEVERAL TIMES USING A DESK LAMP TO SEE VERY CLEARLY THE SERIAL NUMBER ON THE BACK OF THE DISK SLEEVE, there is no damage or anything to the serial number it looks brand new. why is your product not accepting the PROPER SERIAL NUMBER There is more than one way to skin a cat, went to device manager and tried to install the drivers directly but that was a no go, so I looked at the driver folder on the DVD disk and the driver folder did not have the driver but had a zip file, copied that do my downloads folder unzipped it then told the device manager where the file was and presto chango driver is installed, just not the stupid software that cannot recognize its own PROPER CORRECT SERIAL NUMBER>
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