I just bought this product today and I got some problems already. For some reason It can't detect my Camcorder. I have my own "audio/video - white/yellow" cable plugged in from my camcorder > roxio hardware > usb3.0 . But the problem it says "No Video Signal" and I can't click the record button.
When I play it from the camcorder. I can hear the audio from the tape but it goes on and off. and I can hear this annoying static noise.
Can you please help me step by step how to digitize hi8 tapes?