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  1. I've searched through quiet a few pages of the forums looking for this so sorry if it is a re-post but i found none on here in my searches. I've been on the phone and email contact with customer support for roughly 3-4 hours on and off today for this issue. Yes my PC exceeds the requirements for the operating system i have plenty of free space and all that. The issue i'm having is upon install once i go to enter my product key it says its invalid, at first i thought maybe this was the wrong key, but upon contacting the support line the assured me i was using the right one. So after this i tried and re-tried even flipping numbers/letters that may have been wrong or looked diff to me just cause of the font type. But to no avail it still wont accept my cd key# I'm seriously starting to regret purchasing this device if it won't even accept the cd key they send with the product. .