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Hello everyone, After i read nearly every Post about Install Interruptions with the Roxio HD PRO Software, I am still clueless what to do. I already did everything mentioned in other Posts, thats why i start a new one in the hope someone already solved this Problem. I will also submit my Log Files as a ZIP if possible. What I have done so far: Downloaded it to the desktop (save file) then run it from the desktop! Install it without checking for updates install it and let it check for updates at the beginning. Create a New User Account with Administrator Privileges. Downloaded Servicepack 2 and tried to install it. My System is an MSI ge60 i7 3630Qm GTX660M 2Gb 16Gb Ram I mainly want the Roxio to capture the Signal from a PC and use the Laptop for streaming. If someone has an Idea i would be super happy, if something is missing just ask me i will try to provide you with more informations! Edit i can´t upload the Zip file i always get an Error: No file selected after it uploaded them. And the single Files won´t work. So i´ll provide you with a Dropbox Link: https://www.dropbox.com/s/b6qgmlpkdmbqp9w/LogFile%2017-06-21%2016-26.zip?dl=0 Greetings Lord

I've had my Roxio Game Capture HD Pro now for over 2 years and have had no issues. I recently got a new laptop & tried installing the software from my CD & Key. Everything seems to run smoothly with the installation until it's just about to finish, then I get this message. I have no idea how to fix this issue. I've tried re-installing the software from CD AND from the Game Capture HD Pro Service Pack 2.0 link on the Roxio website and restarting my computer several times and still have had no luck. Any way I can fix this?

I have been trying for a while to get this program installed on my laptop. I am trying to convert some old home movies to DVD for my parents. Every time I attempt the install it gets a few minutes in and then stops and starts to rollback everything and says installation interrupted. I am posting my install log file. If you need another log file or any more information let me know. If you have any information that would assist me in actually getting it to install it would be fantastic. LogFile 14-12-10 21-58.zip

Install gets interrupted and does not install on Windows 8.1. It is a Lenovo T440P laptop with the i7 core and SSD.

I'm trying to Install the RGC HD Pro on my new laptop and towards the end of the installation near the rollbacking, it stops and says that the installation was interrupted and doesn't offer any fix, Help please

I am trying to install creator nxt 2 on a windows 7 machine, and it won't complete the install. I have attached the log files. In the videocap log file it says "Roxio VHS Capture Driver -- Installation operation failed" Any help remedying this would be appreciated. Roxio Log Files.zip

Just this afternoon, my Roxio HD PRO arrived in the mail. I immediately sat down at my computer, plugged everything in, and started the installation process on my PC... and then it said it was interrupted. It is currently 10 o'clock PM and I have been sat down at my computer for HOURS just trying to get a hold of costumer service, looking up on forums, watching youtube videos, anything to help me fix this issue. So, my question is, is there a proper fix to this problem, or am I just wasting my time trying? The slightest bit of help appreciated

I've had trouble getting my Roxio Game Capture HD pro installation to work. I try installing it and it always says it's interrupted. I installed it on a different computer and it worked on that one (I don't have that computer anymore unfortunately.). I've tried just about everything I know about to fix it. Any help would be nice. Below are the log files: http://speedy.sh/jWCmE/GAMEHD-1X-Install.log (Install log http://speedy.sh/bwYfM/GAMEHD-1X-Uninstall.log (Uninstall log) http://speedy.sh/G4a7H/ROXIO-SETUP.LOG (Setup log) Again thanks for any help that can be given.

Tried installing over and over and I keep getting the same message. Firewall does not seem to be the issue. Any help would be great! LogFile 13-08-04 01-09.zip LogFile 13-08-04 01-28.zip

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Ok so my friend who lives in ireland recently purchased the Roxio Game Cap (Not HD) and hes having problems installing it, it comes up saying "Roxio Game Capture Wizard Has Been Interrupted" and says something about log lists i think but please i need help because he doesn't know what to do he's updated windows, and disabled anti virus any idea how to sort this out? P.S I know this is a helpful forum because i've had problems with my HD Pro and are know all fixed so please help ?

I've been trying to set up this software for six hours, to no avail. Have a picture of what it's doing right before crash. I also have all three logs but I don't know which one you need.. Thanks in advance, I really want this to work. All ready tried putting files into a folder and running setup from there. LogFile 13-03-23 19-28.zip

I tried to install NXT Pro on my new Samsung tablet/Windows 8 Pro, several times using different methods (turn of start up programs, safe booting, turn off anti virus, download new DirectX, etc.). None of it worked and I kept on getting "set up interrupted" message. Because I tried several times, I have not been shut out of installation because my key does not get accepted as "It has been used too many times." I seem to have hit a block. Can somebody with the same problem let me know how to overcome this? I tried to attach the log file but it was deemed to be "too big", so I am out of luck again!

Hi! I just purchased my Roxio Hd Capture Card three days ago. I've been having a bunch of trouble installing it. Here's my LogFile. Can someone please help? 02/13/13 02:50:54 - Created folder for log files: C:\Users\Samlikestits\AppData\Roaming\Roxio Log Files\Roxio Game Capture HD PRO\13-02-13 02-50\{ProductID}_{INSTALL_MODE}.log 02/13/13 02:50:54 - Installer version: 3.59.83a 02/13/13 02:50:54 - SetupDlg Started... 02/13/13 02:50:55 - Attempting to register CancelAutoPlay 02/13/13 02:50:55 - Registered AppID 02/13/13 02:50:55 - Registered CancelAutoPlay successfully 02/13/13 02:50:55 - Attempting to supress Windows Update 02/13/13 02:50:55 - Supressed Windows Update successfully 02/13/13 02:50:55 - Worker thread starting... 02/13/13 02:50:55 - Module filename: D:\Setup.exe 02/13/13 02:50:55 - Setup command line: "D:\Setup.exe" 02/13/13 02:50:55 - Operating System Information: 02/13/13 02:50:55 - Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bit 02/13/13 02:50:55 - Display Language id: 1033 02/13/13 02:50:55 - System Locale id: 1033 02/13/13 02:50:55 - User default ANSI code page: 1252 02/13/13 02:50:55 - User default OEM code page: 437 02/13/13 02:50:55 - .NET version(s) found: 02/13/13 02:50:55 - 2.0.50727.5420 02/13/13 02:50:55 - 3.0.30729.5420 02/13/13 02:50:55 - 3.5.30729.5420 02/13/13 02:50:55 - 4.5.50709 02/13/13 02:50:59 - MS XML was found on this system: 02/13/13 02:50:59 - msxml3r.dll.mui file version: 8.110.7600.16385 02/13/13 02:50:59 - msxml3.dll file version: 8.110.7601.17514 02/13/13 02:50:59 - msxml3r.dll file version: 8.110.7600.16385 02/13/13 02:50:59 - msxml3.dll file version: 8.110.7601.17857 02/13/13 02:50:59 - msxml3r.dll file version: 8.110.7601.16665 02/13/13 02:50:59 - msxml3.dll file version: 8.110.7601.22012 02/13/13 02:50:59 - msxml6r.dll.mui file version: 6.30.7600.16385 02/13/13 02:50:59 - msxml6.dll file version: 6.30.7601.17514 02/13/13 02:50:59 - msxml6r.dll file version: 6.30.7600.16385 02/13/13 02:50:59 - msxml6.dll file version: 6.30.7601.17857 02/13/13 02:50:59 - msxml6.dll file version: 6.30.7601.22012 02/13/13 02:50:59 - DirectX was found on this system: 02/13/13 02:50:59 - D3DX9_43.dll file version: 9.29.952.3111 02/13/13 02:50:59 - d3dx10_43.dll file version: 9.29.952.3111 02/13/13 02:50:59 - d3dx11_43.dll file version: 9.29.952.3111 02/13/13 02:50:59 - MSI was found on this system: 02/13/13 02:50:59 - msi.dll file version: 5.0.7601.17807 02/13/13 02:50:59 - Determining the base language 02/13/13 02:50:59 - Base language detected is 'ENU' 02/13/13 02:50:59 - Setting final install language TLA to 'ENU' 02/13/13 02:50:59 - Modified product list: GAMEHD_1X,GAMECAPHD_USB_X86,GAMECAPHD_USB_X64,DOTNETFX_40,DOTNETFX_351,DIRECTX_FEB10,CPDECODERPACK_GAME1X 02/13/13 02:50:59 - WARNING: OSRequirements does not have a matching OSRequirementsURL property 02/13/13 02:50:59 - Temp Folder Information for: C:\Users\SAMLIK~1\AppData\Local\Temp\ size: 12181.00 02/13/13 02:50:59 - Installer suite information 02/13/13 02:50:59 - UUID is: {2DD84AB2-8BF4-49FA-9D62-E3F93D4F56FB} 02/13/13 02:50:59 - FamilyID is: {B71EB9BA-9B0E-4FF8-A4E3-60FF8F3E3F48} 02/13/13 02:50:59 - DisplayName is: Roxio Game Capture HD PRO 02/13/13 02:50:59 - Version is: 1.0 02/13/13 02:50:59 - IconPath is: BIN\SuiteIcon.ico 02/13/13 02:50:59 - HelpLink is: http://www.roxio.com/'>http://www.roxio.com/ 02/13/13 02:50:59 - URLInfoAbout is: http://www.roxio.com/ 02/13/13 02:50:59 - BuildNumber is: 100B12A 02/13/13 02:50:59 - SKU is: HDP 02/13/13 02:50:59 - BasePath is: C:\Program Files (x86) 02/13/13 02:50:59 - SuiteFolder is: Roxio Game Capture HD PRO 02/13/13 02:50:59 - Changed InstalPath to: C:\Program Files (x86)\Roxio Game Capture HD PRO 02/13/13 02:50:59 - OverinstallAllowed value is: 0 02/13/13 02:50:59 - RepairModeAllowed value is: 1 02/13/13 02:50:59 - No existing suite was found on this system. 02/13/13 02:51:04 - Determining the base language 02/13/13 02:51:04 - Attempting to force language to 'ENU' 02/13/13 02:51:04 - Base language detected is 'ENU' 02/13/13 02:51:04 - Setting final install language TLA to 'ENU' 02/13/13 02:51:04 - Determining the base language 02/13/13 02:51:04 - Base language detected is 'ENU' 02/13/13 02:51:04 - Setting final install language TLA to 'ENU' 02/13/13 02:51:04 - Condition for MPI is satisfied 02/13/13 02:51:05 - Loading Transform File: D:\CPDECODERPACK_GAME1X\1033.mst 02/13/13 02:51:06 - Tranform Applied 02/13/13 02:51:07 - Package opened, Preparing Costing 02/13/13 02:51:07 - Package Closed 02/13/13 02:51:11 - Loading Transform File: D:\GAMEHD_1X\1033.mst 02/13/13 02:51:12 - Tranform Applied 02/13/13 02:51:13 - Package opened, Preparing Costing 02/13/13 02:51:14 - Package Closed 02/13/13 02:51:15 - Loading Transform File: D:\DIRECTX_FEB10\1033.mst 02/13/13 02:51:15 - Could not find Default transform (D:\DIRECTX_FEB10\1033.mst) in D:\DIRECTX_FEB10\ 02/13/13 02:51:15 - Package opened, Preparing Costing 02/13/13 02:51:15 - Package Closed 02/13/13 02:51:16 - Loading Transform File: D:\GAMECAPHD_USB_X64\1033.mst 02/13/13 02:51:16 - Could not find Default transform (D:\GAMECAPHD_USB_X64\1033.mst) in D:\GAMECAPHD_USB_X64\ 02/13/13 02:51:17 - Package opened, Preparing Costing 02/13/13 02:51:17 - Package Closed 02/13/13 02:51:18 - Loading Transform File: D:\GAMECAPHD_USB_X86\1033.mst 02/13/13 02:51:18 - Could not find Default transform (D:\GAMECAPHD_USB_X86\1033.mst) in D:\GAMECAPHD_USB_X86\ 02/13/13 02:51:19 - Package opened, Preparing Costing 02/13/13 02:51:19 - Package Closed 02/13/13 02:51:46 - No condition detected for product GAMEHD_1X 02/13/13 02:51:46 - Condition for product GAMECAPHD_USB_X86 not satisfied; removing 02/13/13 02:51:46 - Disabling installation of product 'GAMECAPHD_USB_X86' 02/13/13 02:51:46 - Condition for product GAMECAPHD_USB_X64 satisfied 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property DOTNETFX_40.AppSearch, and retrieved the value: dep,NetCore&NetPT_BR&NetDE&NetES&NetFR&NetIT&NetJA&NetNL&NetCS&NetDA&NetEL&NetFI&NetHU&NetKO&NetNO&NetPL&NetPT_PT&NetRU&NetSV&NetTR&NetZH_HANS&NetZH_HANT 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetCore, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNet,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full,REG_DWORD,Install 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetPT_BR, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetPT_BR,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1046,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1046' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetDE, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetDE,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1031,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1031' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetES, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetES,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\3082,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\3082' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetFR, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetFR,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1036,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1036' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetIT, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetIT,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1040,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1040' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetJA, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetJA,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1041,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1041' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetNL, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetNL,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1043,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1043' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetCS, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetCS,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1029,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1029' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetDA, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetDA,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1030,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1030' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetEL, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetEL,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1032,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1032' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetFI, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetFI,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1035,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1035' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetHU, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetHU,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1038,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1038' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetKO, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetKO,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1042,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1042' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetNO, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetNO,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1044,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1044' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetPL, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetPL,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1045,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1045' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetPT_PT, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetPT_PT,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\2070,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\2070' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetRU, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetRU,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1049,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1049' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetSV, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetSV,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1053,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1053' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetTR, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetTR,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1055,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1055' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetZH_HANS, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetZH_HANS,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\2052,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\2052' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property NetZH_HANT, and retrieved the value: RET,FALSE;OUT,DOTNETFX_40.FoundDotNetZH_HANT,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1028,REG_DWORD,Install 02/13/13 02:51:46 - The registry key was not found on x86 or x64: 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1028' error: 2 02/13/13 02:51:46 - The requested AppSearch tests were not succesful. 02/13/13 02:51:46 - Condition for product DOTNETFX_40 satisfied 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property DOTNETFX_351.AppSearch, and retrieved the value: RET,FALSE;OUT,DOTNETFX_351.FoundDotNet,NotFound;REG,HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5,REG_SZ,Version 02/13/13 02:51:46 - Condition for product DOTNETFX_351 not satisfied; removing 02/13/13 02:51:46 - Disabling installation of product 'DOTNETFX_351' 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property DIRECTX_FEB10.AppSearch, and retrieved the value: DEP,DIRECTX_FEB10.AppSearchAppPath&DIRECTX_FEB10.AppSearchDXFEB10 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property DIRECTX_FEB10.AppSearchAppPath, and retrieved the value: RET,TRUE;OUT,FOUND_DXFEB10;REG,HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer,REG_SZ,InstallerLocation 02/13/13 02:51:46 - Running AppSearch 02/13/13 02:51:46 - Looking up the suite property DIRECTX_FEB10.AppSearchDXFEB10, and retrieved the value: RET,FALSE;OUT,DIRECTX_FEB10.FoundDXFEB10,NotFound;APP,{FOUND_DXFEB10}D3dx9_42.dll,MAX,9.27.952.3001 02/13/13 02:51:47 - Condition for product DIRECTX_FEB10 not satisfied; removing 02/13/13 02:51:47 - Disabling installation of product 'DIRECTX_FEB10' 02/13/13 02:51:47 - No condition detected for product CPDECODERPACK_GAME1X 02/13/13 02:51:47 - Evaluating condition for URLPromotion 02/13/13 02:51:47 - The condition '' evaluated to: true 02/13/13 02:51:48 - Executing setup action: VerifyActions.*.Admin 02/13/13 02:51:48 - Action VerifyActions.*.Admin return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.*.EnsureMSI 02/13/13 02:51:48 - Checking if the Windows Installer is the correct version 02/13/13 02:51:48 - Attempting to load MSI.DLL 02/13/13 02:51:48 - Attempting to determine the version of MSI.DLL 02/13/13 02:51:48 - Action VerifyActions.*.EnsureMSI return code: 0 02/13/13 02:51:48 - Failed to load : D:\BIN\SSupport.dll for incompatibleSuite 02/13/13 02:51:48 - Could not find incompatible suite information for '{BA7DBD3F-34B7-4872-860E-89E5B6AFA6AC}' 02/13/13 02:51:48 - Failed to load : D:\BIN\SSupport.dll for incompatibleSuite 02/13/13 02:51:48 - Could not find incompatible suite information for '{8326CE94-F6DE-4D12-AB10-5FE6DADA3300}' 02/13/13 02:51:48 - There were no incompatible suites found in the system. 02/13/13 02:51:48 - Executing setup action: VerifyActions.GAMEHD_1X.CurrentVersion 02/13/13 02:51:48 - Action VerifyActions.GAMEHD_1X.CurrentVersion return code: 3, reason: The package is not installed 02/13/13 02:51:48 - Executing setup action: VerifyActions.GAMECAPHD_USB_X64.CurrentVersion 02/13/13 02:51:48 - Action VerifyActions.GAMECAPHD_USB_X64.CurrentVersion return code: 0, reason: The same package is currently installed 02/13/13 02:51:48 - Executing setup action: VerifyActions.DOTNETFX_40.CurrentVersion 02/13/13 02:51:48 - Action VerifyActions.DOTNETFX_40.CurrentVersion return code: 2, reason: A bad package code was passed in 02/13/13 02:51:48 - Executing setup action: VerifyActions.CPDECODERPACK_GAME1X.CurrentVersion 02/13/13 02:51:48 - Action VerifyActions.CPDECODERPACK_GAME1X.CurrentVersion return code: 3, reason: The package is not installed 02/13/13 02:51:48 - Product GAMEHD_1X was not found on the system. Installing version 1.0.135 02/13/13 02:51:48 - Product CPDECODERPACK_GAME1X was not found on the system. Installing version 4.3.0 02/13/13 02:51:48 - Executing setup action: VerifyActions.*.CheckPrompt 02/13/13 02:51:48 - Checking if __MsiPromptForCD mutex is set 02/13/13 02:51:48 - Action VerifyActions.*.CheckPrompt return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.GAMEHD_1X.MSICorrectVersion 02/13/13 02:51:48 - Checking if the Windows Installer is the correct version 02/13/13 02:51:48 - Attempting to determine the version of MSI.DLL 02/13/13 02:51:48 - Action VerifyActions.GAMEHD_1X.MSICorrectVersion return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.GAMECAPHD_USB_X86.MSICorrectVersion 02/13/13 02:51:48 - Checking if the Windows Installer is the correct version 02/13/13 02:51:48 - Attempting to determine the version of MSI.DLL 02/13/13 02:51:48 - Action VerifyActions.GAMECAPHD_USB_X86.MSICorrectVersion return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.GAMECAPHD_USB_X64.MSICorrectVersion 02/13/13 02:51:48 - Checking if the Windows Installer is the correct version 02/13/13 02:51:48 - Attempting to determine the version of MSI.DLL 02/13/13 02:51:48 - Action VerifyActions.GAMECAPHD_USB_X64.MSICorrectVersion return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.DOTNETFX_40.MSICorrectVersion 02/13/13 02:51:48 - Checking if the Windows Installer is the correct version 02/13/13 02:51:48 - Attempting to determine the version of MSI.DLL 02/13/13 02:51:48 - Action VerifyActions.DOTNETFX_40.MSICorrectVersion return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.DOTNETFX_351.MSICorrectVersion 02/13/13 02:51:48 - Checking if the Windows Installer is the correct version 02/13/13 02:51:48 - Attempting to determine the version of MSI.DLL 02/13/13 02:51:48 - Action VerifyActions.DOTNETFX_351.MSICorrectVersion return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.DIRECTX_FEB10.MSICorrectVersion 02/13/13 02:51:48 - Checking if the Windows Installer is the correct version 02/13/13 02:51:48 - Attempting to determine the version of MSI.DLL 02/13/13 02:51:48 - Action VerifyActions.DIRECTX_FEB10.MSICorrectVersion return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.CPDECODERPACK_GAME1X.MSICorrectVersion 02/13/13 02:51:48 - Checking if the Windows Installer is the correct version 02/13/13 02:51:48 - Attempting to determine the version of MSI.DLL 02/13/13 02:51:48 - Action VerifyActions.CPDECODERPACK_GAME1X.MSICorrectVersion return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.GAMEHD_1X.IsQualified 02/13/13 02:51:48 - Checking if platform qualifies for installation 02/13/13 02:51:48 - Action VerifyActions.GAMEHD_1X.IsQualified return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.GAMECAPHD_USB_X64.IsQualified 02/13/13 02:51:48 - Checking if platform qualifies for installation 02/13/13 02:51:48 - Action VerifyActions.GAMECAPHD_USB_X64.IsQualified return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.DOTNETFX_40.IsQualified 02/13/13 02:51:48 - Checking if platform qualifies for installation 02/13/13 02:51:48 - Action VerifyActions.DOTNETFX_40.IsQualified return code: 0 02/13/13 02:51:48 - Executing setup action: VerifyActions.CPDECODERPACK_GAME1X.IsQualified 02/13/13 02:51:48 - Checking if platform qualifies for installation 02/13/13 02:51:48 - Action VerifyActions.CPDECODERPACK_GAME1X.IsQualified return code: 0 02/13/13 02:51:48 - Creating item removal data 02/13/13 02:51:49 - Finished creating item removal data; count=0 02/13/13 02:51:49 - Reading UI sequence from the DCF 02/13/13 02:52:16 - Checking validity of key 'p4uVt0vfMtNQChyzNdXY5qgpRI8tR/ia ' 02/13/13 02:52:16 - Validation completed successfully 02/13/13 02:52:58 - Attempting to determine the version of MSI.DLL 02/13/13 02:52:58 - Action PreviousVersions.GAMEHD_1X.DX90 Sequence: 2050 StartSeq 0 02/13/13 02:52:58 - Executing setup action: PreviousVersions.GAMEHD_1X.DX90 02/13/13 02:52:58 - Action PreviousVersions.GAMEHD_1X.DX90 return code: 0 02/13/13 02:52:58 - Action PreviousVersions.GAMEHD_1X.EMC70 Sequence: 2051 StartSeq 0 02/13/13 02:52:58 - Executing setup action: PreviousVersions.GAMEHD_1X.EMC70 02/13/13 02:52:58 - Action PreviousVersions.GAMEHD_1X.EMC70 return code: 0 02/13/13 02:52:58 - Action PreviousVersions.GAMEHD_1X.Auto Sequence: 2052 StartSeq 0 02/13/13 02:52:58 - Executing setup action: PreviousVersions.GAMEHD_1X.Auto 02/13/13 02:52:58 - Action PreviousVersions.GAMEHD_1X.Auto return code: 0 02/13/13 02:52:58 - Action PreviousVersions.CPDECODERPACK_GAME1X.Auto Sequence: 2053 StartSeq 0 02/13/13 02:52:58 - Executing setup action: PreviousVersions.CPDECODERPACK_GAME1X.Auto 02/13/13 02:52:58 - Action PreviousVersions.CPDECODERPACK_GAME1X.Auto return code: 0 02/13/13 02:52:58 - Incompatible suite is empty. Go on with installation 02/13/13 02:52:58 - Updating install progress: 0 / 25, Gathering required information... 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_CORE has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 0 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_CORE 02/13/13 02:52:58 - Condition '({DOTNETFX_40.FoundDotNet} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_CORE return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_CORE is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_CORE has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 1 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PT_BR has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 1 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_PT_BR 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "PTB" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetPT_BR} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PT_BR return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PT_BR is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PT_BR has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 2 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_DE has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 2 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_DE 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "DEU" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetDE} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_DE return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_DE is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_DE has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 3 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ES has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 3 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_ES 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "ESN" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetES} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ES return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ES is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ES has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 4 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_FR has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 4 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_FR 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "FRA" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetFR} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_FR return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_FR is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_FR has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 5 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_IT has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 5 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_IT 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "ITA" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetIT} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_IT return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_IT is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_IT has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 6 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_JA has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 6 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_JA 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "JPN" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetJA} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_JA return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_JA is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_JA has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 7 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_NL has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 7 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_NL 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "NLD" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetNL} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_NL return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_NL is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_NL has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 8 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_CS has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 8 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_CS 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "CSY" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetCS} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_CS return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_CS is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_CS has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 9 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_DA has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 9 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_DA 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "DAN" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetDA} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_DA return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_DA is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_DA has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 10 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_EL has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 10 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_EL 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "ELL" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetEL} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_EL return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_EL is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_EL has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 11 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_FI has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 11 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_FI 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "FIN" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetFI} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_FI return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_FI is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_FI has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 12 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_HU has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 12 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_HU 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "HUN" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetHU} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_HU return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_HU is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_HU has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 13 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_KO has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 13 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_KO 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "KOR" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetKO} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_KO return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_KO is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_KO has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 14 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_NO has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 14 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_NO 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "NOR" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetNO} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_NO return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_NO is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_NO has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 15 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PL has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 15 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_PL 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "PLK" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetPL} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PL return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PL is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PL has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 16 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PT_PT has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 16 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_PT_PT 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "PTG" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetPT_PT} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PT_PT return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PT_PT is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_PT_PT has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 17 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_RU has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 17 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_RU 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "RUS" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetRU} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_RU return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_RU is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_RU has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 18 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_SV has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 18 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_SV 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "SVE" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetSV} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_SV return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_SV is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_SV has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 19 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_TR has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 19 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_TR 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "TRK" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetTR} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_TR return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_TR is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_TR has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 20 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ZH_HANS has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 20 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_ZH_HANS 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "CHS" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetZH_HANS} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ZH_HANS return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ZH_HANS is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ZH_HANS has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 21 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ZH_HANT has no product code, no reference counting will be done. 02/13/13 02:52:58 - Updating install progress: 21 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Executing setup action: InstallActions.DOTNETFX_40.INS_ZH_HANT 02/13/13 02:52:58 - Condition '(({SETUPLANG} == "CHT" OR {INSTALL_ALL_LANGS} == "1") AND {DOTNETFX_40.FoundDotNetZH_HANT} == "NotFound")' evaluated to false 02/13/13 02:52:58 - Condition for install action not satisfied; skipping 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ZH_HANT return code: 0 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ZH_HANT is Sync 02/13/13 02:52:58 - Action InstallActions.DOTNETFX_40.INS_ZH_HANT has SyncHandle equal NULL. 02/13/13 02:52:58 - Updating install progress: 22 / 25, Installing Microsoft .Net v4.0 02/13/13 02:52:58 - Getting reference count for action 'InstallActions.GAMEHD_1X.Install', product code '{6FF4C560-A95B-42DE-83AD-62C8737115E9}' 02/13/13 02:52:58 - Updating install progress: 22 / 25, Installing Roxio Game Capture HD PRO 02/13/13 02:52:58 - Executing setup action: InstallActions.GAMEHD_1X.Install 02/13/13 02:52:58 - Action InstallActions.GAMEHD_1X.Install return code: 0 02/13/13 02:52:58 - Action InstallActions.GAMEHD_1X.Install is Sync 02/13/13 02:52:58 - Action InstallActions.GAMEHD_1X.Install has SyncHandle not equal NULL. 02/13/13 02:52:58 - Attempting to determine the version of MSI.DLL 02/13/13 02:52:58 - Installing Package: 'D:\GAMEHD_1X\Roxio Game Capture HD PRO.msi', with Properties: 'REBOOT=ReallySuppress TRANSFORMS="D:\GAMEHD_1X\1033.mst" INSTALLERDIR="D:\" ARPSYSTEMCOMPONENT=1 ROX_KEYTEXT=p4uVt0vfMtNQChyzNdXY5qgpRI8tR/ia DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files (x86)\New folder\Roxio Game Capture HD PRO\" MPI_SUITE_ID={2DD84AB2-8BF4-49FA-9D62-E3F93D4F56FB} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL' 02/13/13 02:56:52 - Execution of Windows Installer package 'D:\GAMEHD_1X\Roxio Game Capture HD PRO.msi' finished with exit code = 1603 02/13/13 02:56:52 - Updating install progress: 23 / 25, (null) 02/13/13 02:56:52 - Action InstallActions.GAMEHD_1X.Install failed with exit code 1603. 02/13/13 02:56:52 - Installation failed with error code 1603 02/13/13 02:56:52 - Rolling back installation 02/13/13 02:56:52 - Caught cancelation exception while running install actions 02/13/13 02:56:52 - Updating install progress: 23 / 25, Preparing to roll back... 02/13/13 02:56:52 - Updating rollback progress: 23 / 25, Preparing to roll back... 02/13/13 02:56:52 - Updating rollback progress: 23 / 25, Rolling back Roxio Game Capture HD PRO 02/13/13 02:56:52 - Rolling back setup action: InstallActions.GAMEHD_1X.Install 02/13/13 02:56:52 - Action InstallActions.GAMEHD_1X.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Users\Samlikestits\AppData\Roaming\Roxio Log Files\Roxio Game Capture HD PRO\13-02-13 02-50\GAMEHD_1X_Uninstall.log" /x {6FF4C560-A95B-42DE-83AD-62C8737115E9} REMOVE=ALL" 02/13/13 02:56:52 - Action InstallActions.GAMEHD_1X.Install rollback return code: 0 02/13/13 02:56:52 - Attempting to determine the version of MSI.DLL 02/13/13 02:56:52 - Uninstalling Package: '{6FF4C560-A95B-42DE-83AD-62C8737115E9}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL' 02/13/13 02:56:53 - Execution of Windows Installer package '{6FF4C560-A95B-42DE-83AD-62C8737115E9}' finished with exit code = 1605 02/13/13 02:56:53 - Updating rollback progress: 22 / 25, (null) 02/13/13 02:56:53 - Action InstallActions.GAMEHD_1X.Install hadn't finished installing; rollback aborted 02/13/13 02:56:53 - Error: CleanupReferenceCountRegistry: Unable to open uninstall registry key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5F187E71-93D7-4849-B5C2-1DD1747C81A7}. 02/13/13 02:56:53 - Warning: Uninstall Key is not empty and Cannot find "UninstallString" value, Safe to delete this uninstall Key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6FF4C560-A95B-42DE-83AD-62C8737115E9}. 02/13/13 02:56:53 - The product DOTNETFX_40 does not have a product code defined. 02/13/13 02:56:53 - Skipping CleanupReferenceCountRegistry; no ProductCode was defined. 02/13/13 02:56:53 - The product DIRECTX_FEB10 does not have a product code defined. 02/13/13 02:56:53 - The product DOTNETFX_351 does not have a product code defined. 02/13/13 02:56:53 - The product GAMECAPHD_USB_X64 does not have a product code defined. 02/13/13 02:56:53 - Failed retrieving reference count for product GAMECAPHD_USB_X64 in RemoveInstallGroups: Key doesn't have value 'RefCount'. System error code: 2. System error message: 'The system cannot find the file specified. '.. 02/13/13 02:56:53 - The product GAMECAPHD_USB_X86 does not have a product code defined. 02/13/13 02:56:53 - The registry key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\\{2DD84AB2-8BF4-49FA-9D62-E3F93D4F56FB} could not be found or opened in GetProductInfo 02/13/13 02:56:53 - Removing registry entries for suite {2DD84AB2-8BF4-49FA-9D62-E3F93D4F56FB}. 02/13/13 02:56:53 - Unable to delete suite uninstall regitsry key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2DD84AB2-8BF4-49FA-9D62-E3F93D4F56FB} 02/13/13 02:56:53 - Cleaning cached files for suite {2DD84AB2-8BF4-49FA-9D62-E3F93D4F56FB}. 02/13/13 02:57:12 - Setting the finish event for the setup UI 02/13/13 02:57:12 - Caught finish event in progress page thread 02/13/13 02:57:12 - Executing CProgressPage::OnWizardNext()

I just bought a 145 euro game capture hd pro and everything was going fine until i came across a error. i started installing it but then it started rolling back the installation of directX 9 runtime. i did some research and i installed it separately, but every time it says that there is another program using directX and that i need to close them. i already have directX 11 so I'm not sure. a reply of your ideas would be very helpful since it took a long time for me to get the money and buy it(im 14 )

Today, I received my Roxio Game Capture HD Pro. I'm very happy to have it and finally do something with it, but there is a problem with that. Every time I try to install the program and content from the installation DVD, I get stopped at the end and met with a message saying, "Roxio Game Capture HD Pro Wizard was interrupted." Here's the message I'm getting: http://i.imgur.com/8wngj.png After that happened, I went online to look for some resolutions to my problem. I found a support page for Roxio and did everything they said that was there: If installing from disc, try copying all files from the disc to a folder on the hard drive then installing from hard drive. If the installation rolls back at .Net Framework or has error 0643, uninstall .Net Framework 3.5 SP1 from Control Panel If the installation rolls back at DirectX, install DirectX from DIRECTX_FEB10 folder on the disc then reinstall. Disable Startup items from msconfig. If installing from disc, try copying all files from the disc to a folder on the hard drive then installing from hard drive. I tried all of these, and the installation was still not completed (it kept stopping at the same part - this is the part that it stops at: http://i.imgur.com/2Ifxo.png). If anybody can help me figure out what is going wrong (or what I'm doing wrong), I would greatly appreciate it. Thank you for your time. Edited to get rid of the log files since it is zipped properly, in the next post.

Hey everyone, whenever im trying to install the CD to my computer when it starts the install the first stage (Configuring Microsoft Net v4.0), an error message comes up saying the installation has been interrupted. I have attatched the log below and incase any of you ask, my computer has the latest updates, it has all the minimum requirements and this is my first roxio product. roxio_setup.zip