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  1. CinemaPhile

    Videowave15 Crashes

    Happy New Year gents and ladies; I have experienced an app crash numerous times while attempting to convert a .mts file to an .mp4 file. I've played the entire .mts file with VLC media player to verify [to the extent that that is possible with that method] that the source file has no errors in it; it doesn't, and plays with no hiccups to the end. I tried shutting down all the other apps on my desktop running Windows 7 to give VideoWave as much resource as it could get. Lastly, I rebooted my system with the thought that a reboot would clear out any lingering binaries remaining from incomplete housekeeping from the previous app crashes. I'm running a Pentium dual-core CPU ES300 @ 2.6 gHz with 8g of main memory. I'm running Windows-7 64bit operating system. Alternately, VideoWave hangs at the same position; and when it doesn't hang, it crashes with the following error: Problem signature: Problem Event Name: APPCRASH Application Name: VideoWave15.exe Application Version: Application Timestamp: 522f1588 Fault Module Name: StackHash_c5af Fault Module Version: 6.1.7601.19045 Fault Module Timestamp: 56258e62 Exception Code: c0000374 Exception Offset: 000ced0b OS Version: 6.1.7601. Locale ID: 1033 Additional Information 1: c5af Additional Information 2: c5af796ac5410a47c26061f08f7e39d2 Additional Information 3: 2215 Additional Information 4: 22152233fca25adfa46745f4207884fe Any and all thoughts or suggestions are gratefully appreciated.