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Found 25 results

  1. TheAceCaliber

    Can't Record. Preview Screen Trips Out

    I tried to record today and all I got was this (see attached link to youtube vid https://youtu.be/nnVWmEajlgA) please help
  2. I have installed my Roxio to my computer and i have no menu to select the capture device. look at print screen I have opened a call with Roxio just wondering if someone has a solution? Cheers
  3. aLaNiSsAk320

    Roxio Hd Pro Wont Work After Update

    my Roxio Hd would work perfectly before the newest update. Now in order for my TV to show what i have to do is turn my computer on. and its annoying because my computer takes alot of power so when i dont want to record i need my computer on to display my xbox on my tv
  4. I bought my roxio game capture sd last Christmas with the money i received. I installed the software on my laptop, but i recently wiped it completely and sold it since i bought a gaming pc. I am still interested in recording my xbox 360 and i need the software since i lost the cd (God knows where). I have picture proof since my dad purchased it on amazon. Its attached to this post.
  5. Willgreg123

    "no Input" Problem

    I'm trying to capture footage on my PC using my Roxio. It's worked just fine for a long time and it's suddenly not working... well, it's working in the sense that the signal from the HDMI cords goes from the computer tower, through the Roxio capture device, and to my monitor just fine, but the program itself just says "No Signal" which makes absolutely no sense at all. I'm not trying to capture footage of a console, I'm trying to capture footage of my computer games, it's worked just fine up till now. I've already tried repair several times, even with my anti-virus protection off, I assume the HDMI cables are just fine since the signal does go through to my monitor, the Roxio itself doesn't seem damaged and this was all worked just fine the other day, what happened? Here are my computer specs: Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: To be filled by O.E.M. BIOS: BIOS Date: 04/16/12 15:19:13 Ver: 04.06.05 Processor: Intel® Core™ i5-2550K CPU @ 3.40GHz (4 CPUs), ~3.8GHz Memory: 8192MB RAM Available OS Memory: 8154MB RAM Page File: 4432MB used, 11874MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode Display Devices --------------- Card name: AMD Radeon HD 6800 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6738) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_174B174B&REV_00 Display Memory: 4095 MB Dedicated Memory: 1011 MB Shared Memory: 3084 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: DEMO TDA19978 Monitor Id: NXP4E0A Native Mode: 1280 x 720(p) (60.000Hz) Output Type: HDMI I've also consulted all the different suggestions on here and still I get nothing. I have the exact same problem where when I adjust the resolution bar and suddenly I get something, but it comes through all glitchy and broken. I have no idea what to do, please help me. http://forums.suppor...o-signal-issue/ Again, I'm trying to capture footage OF my computer, ON my computer, not a console.
  6. RedXGaming

    Mp4 Doesnt Capture Audio?

    So i have recorded 3 videos with the new mp4 format because its very good the gameplay is smoother and looks better and works much better with sony vegas but one thing i noticed is that out of those 3 videos only 1 had audio plz help me fix this the other 2 videos had like 20 seconds of audio and then it just got like auto muted or something plz help! I need to record in mp4 so it can use it in sony vegas without spending more hours of time trying to get it to work im trying to upload a lot to help my channel grow so Thanks for the help !
  7. Hi, I bought a Roxio Game Capture Pro about a year ago. I activated is, signed up the works. A few days ago I got a new computer and I wanted to re-install the software so I could use it. I started looking for the box (where I left the CD) I (literally searched my entire house and couldn't find it. Asked my mum if she knew where it was and she said she threw the box out... Is there a way were I can download the installer or do I have to spend another $150 on a new Roxio? Thanks Drew
  8. Kaynite

    When Hooked Up To Pc, No Audio?

    Lately i've received a Blue Yeti USB microphone. The problem that i am having is that when i have the microphone plugged into my PC, no game audio is captured whatsoever. I am only playing Minecraft, Starbound, etc. and i can record my voice audio perfectly, but no game audio. Thanks if you can help
  9. well heres the rigged up way to get your audio to play while using the roxio hd pro live stream feature. as we all know you cant hear anything after clicking livestream. well this method fixes all that. and it very cheap to do. $3-4 max. follow the steps i did in the video and you will be fine. Please click the like button as it will help my channel grow and encourage me to make better fix videos for you all.
  10. ThozGames

    No Disk

    I ordered Roxio Game Capture (I don't know if its HD or not, but I think its the normal game cap), and it did not come with a disk. I bought it off of amazon, and when it showed up, there was no disk. All there was, was some wires and a game capture. Please help me.
  11. Hello, I have had my Roxio Game Capture for a few months. I have installed it on my Windows 8 pc, and it worked like a charm. I made several videos, and uploaded them to youtube already. The only problem is, whenever I open up my roxio application, I have no signal. I have to unplug the usb, and plug it back in, then it works fine. --But, this weekend, I did not get video signal from the roxio. I unplugged - replugged, nothing. Tried different usb ports - nothing. I have uninstalled and re-installed roxio game capture several times already, nothing worked. The video cords and all that are installed properly. Could the usb cord just of gone bad? - When it first did it, I had video, but it froze. I unplugged - replugged, Now there is no video at all. But I still have audio. - please help
  12. Hi i have lost the product key for my roxio game capture it was installed on my computer using the key but then reset my computer thinking i still had the code
  13. Wayne_mc

    No Sound Using Acer Monitor

    going from HDMI to Roxio to Monitor i get a great picture cant fault that but their isnt any audio at all however i noticed something i have not seen on my xbox before this: under current settings it says 1920 x 1080 widescreen DVI+A now im uncertain what to do normally it says HDMI under widescreen and the only way upto now ive been able to get audio is by turning display discovery off but then it completely tears the image so only half shows and it boots it down to 480p is their anyway to get audio working and keep it at 1080p
  14. Hey I bought my Roxio Game Capture over a year ago and I am looking to sell it on eBay. The problem is I don't have my CD, and I don't know how I could give the next person my activation code without releasing information about my Roxio account which has some details on it. Any suggestions?
  15. So, I just got my Roxio GC HD Pro, (which I didn't order from this website) and I'm getting genuinely mad at this piece of hardware. My situation: I'm normally plugging my Xbox into my monitor, which doesn't have an HDMI input, only DVI. So my setup is as follows: Xbox ---HdmiSplitter ---HDMI---> Roxio GC HD Pro | ---Hdmi to DVI converter --> Monitor If anyone suggests checking the cable connection, I'm gonna ragequit and just send this back. That suggestion never helped anyone. When I start up my Xbox, my monitor doesn't display anything until it eventually lights up for one frame, showing a correctly displayed Xbox dashboard, and then return to showing nothing. It lights up about once every 5 minutes. In the Roxio Game capture HD Pro Software it says "No Signal" while displaying some strange lines which just flicker across the window. (Strangely, those lines cannot be picked up by screencapping, which is why I can't provide screenshots.) Those lines appear to be small parts of a correct image. I checked my settings but I can't find any property related to the problem. The Gamecap HD is shown in my Device manager and I already tried uninstalling the device and then repairing the installation. I have tried this both on Windows XP x86 and Windows 7 x64, same results. Might be related to the Xbox as it adjusts to the output (HDMI / DVI), which is pretty pointless, because to my knowledge there's no need for conversion between the two formats. If you need additional information, just ask. But please don't suggest things like "Make sure you powered on your Xbox". Makes me rage...
  16. CarrEternal

    No Signal?

    whenever i set up my roxio to record it always says "Unknown Capture Problem". after that the no signal text turns red! i have everything plugged in correctly. what is the problem and how do i fix it? my laptop specs: intel i5 dual core 2.5 GHz 6 Gb Ram windows 7, obviously
  17. elliotnugvf

    Signal Protected On Xbox 360?

    So i bought my hd pro and set it up and it worked perfectly fine for about 2 hours, then the visual input went and i only got sound, so i restarted everything and i got the signal protected message, with no input at all to the tv, and some fuzzy lines on the preview screen. I have tried changing lots of settings and reinstalling etc. i also tested it on different computers. There seems to be no fix for signal protected on an xbox???? I am starting to think that my hardware is broken... Any help will be greatly appreciated as i am thinking of getting a refund after a week or 2 of trying to fix the problem.
  18. myredmazda@gmail.com

    Disc Creator Problem

    start disc creator--drag and drop song titles--does not appear in disc crerator Why?
  19. Timm

    No Signal (Green)

    Hello everyone, my name is Tim and i have the following product (Roxio Game Capture HD Pro). Everything was working fine untill I placed my computer from my desk to the ground, when I start up the program and click on the big Capture button it starts normally but it says No signal in green bold font, my cables are connected to the roxio HD capture device but the only light that also is on is just the power light, not the HDMI or YrBrPr. I have tried to update the software but there isnt any update and also tried to re-install the software with no succes, I have tried google, youtube and even support to find a solution for this problem but with no luck. I hope one of you guys/gurls can help me with this. PS: I have read that you have to install the software without the cable connected to your pc I did that but also with no luck. Tim
  20. Z_rexdude

    No Signal Anymore

    Hi, I recently got Roxio game capture and I tried it yesterday and it worked fine. At first there was no signal but when I changed the TV settings to NTC_M it worked and I was able to capture game footage. However, today I have gone to capture some more footage as another tester but there is no signal whatsoever no matter what TV setting I put it to. The audio is not coming out as good either. I have searched all over the internet and cannot find an answer. Can anyone help me as I really want to start using this software. Thank you in advance for any advice given!
  21. Hi everyone, So i got a Roxio Game Capture 1 yesterday and ive just set it up today, i followed all the tutorials to set it up... All the leads are in the right places, the software is installed and up to date, I run the program.. it loads up fine... i just pressed the edit button to start with.... that came up on the computer fine, so i exit out of that and press CAPTURE! Now it begins to load.... it starts to open all the interface then my computer screen goes black saying "NO VIDEO SIGNAL" - I restart the computer its fine.... i try again "CAPTURE" no video signal..... If anyone can help me with this issue i would really appreciate it ALSO i have my Xbox AND my PC running through my TV, i'm not sure if that makes a difference or not.... I've tried switching resolutions on my Xbox and PC.... nothing helped, ive watched countless youtube videos on how to set it up..... nothing helped (Yes its on 1080i and about the capture settings, i cant get onto the capture page to change them as it blacks out...) If anyone out there can help me please
  22. Ok so i just got the standard Roxio Game Capture and i did everything it said to do with installation but i am getting a green no signal when i am trying to capture. I can hear the audio but i cannot see anything. Please Help i fix the green tv problem but not the no signal problemo
  23. Roscoe Del Fava

    Roxio Game Capture Hd Pro No Audio

    Hi there I'm having a problem with my roxio game capture HD pro. Whenever I try to record any gameplay from my xbox 360, there is never any audio coming from my TV or in the recorded video, I've tried other HDMI cables but the problem remains. If I connect the xbox to the TV without the roxio HD pro via HDMI the audio is fine. It records perfectly, there just isn't any sound to go with it. I currently have the game capture pro connected to my PC, but I tried connecting it to a laptop, with the game capture pro recording software installed and up to date, but I still got the no audio issue. Also when I connect my xbox directly to my TV, the display settings on the xbox show that my TV screen resolution is at 1080p, widescreen, HDMI. Yet when I'm connected through the roxio HD Pro it changes to 1920x1080, widescreen, DVI. Could this change be what's causing the loss of audio? Any and all help would be appreciated thanks
  24. Fortress X

    No Signal And No Display

    I have set up everything correctly; hdmi going from roxio to tv, hdmi going to xbox to roxio and USB plugged in correctly. I've tried different cables, different ports, changing the Xbox resolution and even tried it on my PC but still no luck. I get a "No Signal" message on the GameCap recording software and also I'm unable to view my xbox on my TV. I even see the driver "Roxio GameCap HD Pro" when plugged in so that's fine. I'm not sure why this is happening at all and this is the main problem. I also encountered something else similarly related. So the first day I got it I was eager to try it out. My current setup is a monitor and a splitter which has my PC and Xbox running through that so I can easily switch between viewing the Xbox and PC on my monitor. I installed the CD, connected all the wires (first with the splitter, I plugged one of the HDMI from the roxio into a spare input slot on the splitter) and I turned on my xbox and I got no display on my monitor but when I switched to the PC (where the USB was plugged in) I saw the recording software said "ready" and I saw my xbox! But I wasn't able to play because I couldn't see my xbox. So I decided to change that and do it directly. I plugged in everything again this time without the splitter (so monitor > roxio > xbox and USB into PC). This time, I still got no display and, obviously since my PC wasn't plugged in I couldn't see if the recording software had shown signal. But its ok, I had one more idea. This time I brought a laptop in, and did the same thing except plug the USB into my laptop, not my PC, So I could view the recording software (I had installed it on the laptop too). But, of course, still no signal OR display. I eventually got bored of this and decided to fix it later so I re-plugged in my old set up with my xbox and pc into the splitter with an output to my monitor and decided to play some xbox. Except now my xbox didn't show any display. ​I believed the roxio has screwed up some settings on my monitor so now I couldn't play xbox on my monitor until I fixed it (I even tried direct, without the splitter but still didnt work). So I tried my xbox on a TV instead but it still didn't work. I had one more TV downstairs so I tried it and to my amazement it worked! So then I thought, if it's working I can try to set up the recorder and that's when the first part of this post comes in how I tried to set it all up but it didn't work. Ultimately I want to be able to make it work with the monitor but first I have to figure out why I'm getting No signal, or no display/preview on my tv.
  25. Hi, i am able to display the PS3 Screen only on my PC, the TV screen is just blank here is the setup: thanks
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