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Found 11 results

  1. Hello everyone, After i read nearly every Post about Install Interruptions with the Roxio HD PRO Software, I am still clueless what to do. I already did everything mentioned in other Posts, thats why i start a new one in the hope someone already solved this Problem. I will also submit my Log Files as a ZIP if possible. What I have done so far: Downloaded it to the desktop (save file) then run it from the desktop! Install it without checking for updates install it and let it check for updates at the beginning. Create a New User Account with Administrator Privileges. Downloaded Servicepack 2 and tried to install it. My System is an MSI ge60 i7 3630Qm GTX660M 2Gb 16Gb Ram I mainly want the Roxio to capture the Signal from a PC and use the Laptop for streaming. If someone has an Idea i would be super happy, if something is missing just ask me i will try to provide you with more informations! Edit i can´t upload the Zip file i always get an Error: No file selected after it uploaded them. And the single Files won´t work. So i´ll provide you with a Dropbox Link: https://www.dropbox.com/s/b6qgmlpkdmbqp9w/LogFile%2017-06-21%2016-26.zip?dl=0 Greetings Lord
  2. Hi there, Recently got my hands on a Roxio Game Capture HD Pro for my PS4. However, even though I disabled HCDP on my PS4, I'm still not getting any signal to my Capture program. Both of my HDMI cables are fine and in the correct position, I've updated to 2.1, the Roxio is lit up, the device is plugged in, but the program doesn't go past "No Signal." I noticed that the Roxio doesn't show up in my computer's devices. Would that mean something? Any suggestions to fix this?
  3. I am using Roxio 2012 Pro on Windows 7. I am also using the Roxio USB adapter that came with the Roxio Easy VHS to DVD software. I like Roxio products. When capturing the video on a resolution other than AVI, it looks good on the preview screen. It looks like the original video. When I play back the video, without editing, it is pixelated where there is action. Is AVI the only capture option that is stable? Is there a capture option or setting that I missed? It would be nice to be able to capture more than 19 or so minutes that my 4g's allow on the AVI setting. What can I do?
  4. I recently purchased roxio toast 15 a couple of days ago with the purpose to burn blu-ray movies. I am new to this program and I am having difficulties getting it to work for me. I work making videos for weddings and I use Final Cut Pro X to do all my editing. Normally I give the videos to my clients through a usb or link but I have been getting asked for Blu-Ray discs, so I decided to buy Toast to give it a try. I purchased Toast 15 and the blu-ray plug in. Through final cut, I export my movies in blu-ray format on to my hard drive. Once this is done, it creates a BDMV folder with the movie file and a certificate folder. I then open Toast and drag the movie file in Blu-Ray mode. I can preview the movie in Toast so I know its working there. I then hit burn and it goes through the whole process fine until it says my disc is complete. When I eject the disc and insert it in my Blu-ray player to watch on my tv, it says the disc is not a Blu-ray disc and it does not read it. I am not able to play it back on my Blu-ray player on my tv or on my computer. Any advice would be greatly appreciated as I am kind of in a bind and need to get these videos to my clients fast. I am working with an iMac computer and an LG BP50NB40 external Blu-ray writer.
  5. I'm having trouble with my Roxio standard came capture. After connecting all the wires to the TV and the RGC, the preview screen is flickering and stuttering; also cuts off either the sides or the top and bottom depending on what setting it's in. Don't think it's a hardware issue because none of this happens on the TV. Any advice?
  6. Okay so I'm having a hard time with my roxio hd pro and my xbox. My problem is that I have the video coming into the roxio and im able to record the game play but i have no audio and there is no out put to the tv at all. htmi to tv works fine but it is when i add the roxio to the mix everthing goes haywire. The cables are new as well as the roxio and i have no idea what the problem is here and would love some help and feed back! Thanks
  7. I have tried burning an iMovie that I saved onto the desktop on my Mac. The first copy came out fine, but when I went to do a second copy (yes, I am THAT mother that fears one will stop working and then those memories will be lost forever), I have gone through 5 discs with the following error message: "The drive reported an error: Sense Key = ILLEGAL REQUEST, Sense Code = 0x21, 0x02. BUFFER UNDERRUN." I am new to using this, and am very frustrated. What am I doing wrong? How do I get this to work? Also, I did restart the computer and the program in between. I am using an Apple SuperDrive to burn it. Please help!!!
  8. So i have a 2 screen setup (AOC 23 inch screens, both of them) And they both do run. I'm using them right now for livestreaming through an Open Broadcast Program. The hookup i had going was the standard. Computer <--HDMI and power cable -- > Roxio <---HDMI to DVI-D ---> Second Screen (AOC 23 inch screens are DVI D or VGA, not HDMI so i needed to get a "X to Y" cable for it. i have both an "HDMI to VGA" and "HDMI to DVI-D" and tried both.... to no avail. The graphics card i use is an Nvidia 970 GTX GEForce graphics card if this involves anything since some programs have problems with Nvidia. Also it is an I7 - 4790 Intel quad core 3.6 GHz processor 16gb ram SSD hard drive w/ 1 TB storage. The light on the roxio shows up blue for the HDMI and a purple roxio arrow light to show power. when hooked up, but doesn't show signal to the screen. (It's almost like the signal is 'lost' upon contacting the Roxio to go to the second screen.) Can someone assist me in figuring out this problem? I bought this bloody thing back in December in preparation for this computer (a custom built gaming rig purchased for almost 2 grand) And figured Roxio would be perfect for it. This really bothers me
  9. It's basically unusable for me and here are the major problems I have with it: 1. Audio that isn't specifically linked to a piece of footage ALWAYS desyncs. 2. Trying to actually link audio to the footage usually results in it coming out completely wrong, for example a 3 second piece of music being only 10 frames long. 3. The software always crashes and/or runs really slow (even on a 6-core pc with 8gb ram) to the point that I can go away and make a cup of tea and then drink it before it has loaded. 4. Barely any codecs of .mp4 footage is accepted. I know that this is specifically for xbox footage of that codec but what if I actually want to put in another clip in from YouTube and didn't know about codecs? If there are any fixes to any of these please let me know because they having been making me smash my head on my desk for a while now. Also if anyone knows how to record footage and audio at the same time while using the device could you let me know. It's a real pain otherwise due to the afore mentioned audio desyncing.
  10. Hi, my name is Austin, and I am a recent purchaser of your Game capture HD Pro.I was very excited to receive this, and upon purchase, I proceeded to attempt to record my pc gameplay. For my setup, I have one HDMI cable coming from the video output of the computer and into the input of the capture device. I have another cable running from the capture card's output into an HDMI-DVI converter, which is plugged into my monitor. I have my FireWire usb cable running from the capture card into the same PC that I have my HDMI's plugged into. When I open the Roxio capture program, I see my desktop background, but nothing more. No icons, shortcuts, mouse pointer, or anything. I attempted to run a game, play it for awhile, and then watch the recording, but the recording was nothing but my desktop background.No sound from the game either. I know the product is not defective. It worked on my Wii and ps3. Can you help me identify the problem?
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