Hello I got a Roxio HD Pro for Christmas and a brand new laptop. I set it all up and it worked perfectly. this was on windows 8. when i updated to windows 8.1 my preview screen went to a solid purple/black screen. i messed around with my xbox 360 and software settings and found out that it will display the preview screen when i set it to 480p on both the xbox 360 and my software. i do not like the way the quality is and so want it to be 1080i resolution on both systems.
HP Pavilion TouchSmart 14 SleekBook
Display: 14.0" Diagonal HD BrightView LED
Hard Drive: 500GB
Ram: 4096MB DDR3 SDRAM
Processor: Intel Celeron Processor 877 (1.4GHz)
OS: Windows 8 (Updated to windows 8.1)
I feel it is the lack of Roxio to recognize the issue, fix it, and submit an update to everyone. I have looked online about how people change their processor settings around to make it work and i find that to be a waste of time, im not going to mess things up for other applications on my computer so that i can make this work. So if you can find out a way to help me that would be great. (and i have already set my processor to default )
Please if anybody can help me out!!