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Found 5 results

  1. how do I get all my products under one accounts is there any way to sync them together?
  2. I found a website where I can purchase a used copy of Creator 2012 pro but am concerned about buying the product if it is already registered to someone else. The seller cannot confirm as they bought the software from a third party. Will installing this software create issues for me if it is registered to someone else already? If so, how can I check to see if it is, indeed, already registered or being used? Any guidance would be greatly appreciated... thx.
  3. Hi folks I just got my son a Roxio Capture Pro HD for Christmas - still trying to get it to work…. I installed as one normally would - without searching the web for arcane witchcraft methodology for installing a consumer vid cap program. ;-) I'm video editor by trade, so I guess I should know better. It actually worked - kinda. We got past the registration screen and got the program to open and I could see the interface, but couldn't use any of the controls. So I started reading here. Jim Hardin's uninstall with Revo/re-install routine is very thorough and much appreciated. I went thru step by step, including letting it download updates. Re-booted, clicked the icon and…. we're now stuck at the Registration screen. Click Next and it sits there spinning. It's pretty much locked up there. I left it for about 20 minutes (roughly three weeks for an impatient 12 year old) and nothing. I used Task Manager to shut it down, tried again, same thing. Rebooted. Tried again, still stuck on Registration. I had already registered the first time the program installed, not sure if that would make difference - even though we don;t even get into the Registration entry screen. I'd appreciate any help. Thanks Barry
  4. So i purchased the VHS to DVD 3 plus from Best Buy. I opened it up, everything seemed fine. I go to register my product via the disc and it says Product not validated, could not validate product key, please try again. So after i type it in correctly about 10 times i give up. I register it on the forums and it recognizes the code, and what it is. I really don't understand what's going on?
  5. I have just purchased Roxio Creator 2012 Pro No problem installing using product key. When I open the program and prompted to Register it I get message Detected problem with product Key while processing, Contact Customer Support. Anyone have a solution for this problem?
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