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Found 6 results

  1. While rendering video files, the program just suddenly stops working. There is no pattern to how far along the rendering is; it can be as little as 12% complete or 84% complete. It just stops working and the Task Manager indicates that the program is simply not responding. It's never done this before & I can't think of anything done recently that might have triggered it off. I have tried shutting down & restarting the computer but the problem persists. Ideas? (This was previously posted in a different area for the wrong product, and is being re-posted here).
  2. I have used Roxio Creator 2011 pro since it came out in 2011. I bought a new computer a year and half ago...but Roxio has worked on this one in the past. I currently have Windows 7 pro, XPS 8700, Intel Core i7-4790 CPU @ 3.60 Ghz, 16 GB RAM, and 64 bit operating system. I have Directx 11. (I also tried installing Directx 9c since I read in a few places that Roxio Creator works better with 9c.) I believe I installed it correctly. I have made many vacation videos on the Roxio Creator in the past. With the video clips, I have also added pictures with music and of course text and transitions. My current storyline looks awesome. I then clicked on "Export as", MPEG 2- for DVD Best Quality...and clicked on Create Video File. I have 7 pictures with music to start the storyboard and then the video clips are there. Every time I "create Video File" either nothing works or it stops the rendering in between the 7th picture and the start of the video. That occurs at the 28 second mark. The whole video will be 32:48.04. I have made longer videos in the past, but it just doesn't work with this one. This error message pops up "Could not create the renderer object. This might be caused by directx9.0 not being installed on or the display adapter not fully supporting DirectX 9.0." My storyboard is done, but I can't seem to create a video file. I am hoping someone would be able to help.
  3. What happens: - Capture seem to running just fine - When done, I click "stop capture" - Roxio Capture crashes - Two files are left, an m2ts and an mp4 (it's usually just an mp4 file after rendering) - First time I deleted the m2ts file as the others were mp4 - Now I find out that the mp4 file's audio is messed up (no sound, just buzzing all the way through - tested in videowave and premiere pro, media player rejects the file) - Video/images is fine and dandy from start to end - Happens when capturing from ps4 and randomly - happened with 54 min and an 1.h10min video Now I'm going to test 2nd software to try and recover the lost m2ts file - in the meantime, I hope there's someone out there who can tell me if I can save this!
  4. Someone please help, whenever I try to render my video from .m2ts to .mp4 so I can upload it to YouTube the render bar freezes at 19% finished. I'll come back five minutes later and nothings changed. I checked for updates and did the procedures, but no success. If anyone has a solution I'd be more then glad to hear it!
  5. So I was editing in videowave and en error popped up which made the preview blank and the play/fast forward, etc. controls stop working. If I try to edit anything it says "'Could not create the renderer object. This might be caused by DirectX 9.0 not being installed or the display adapter not fully supporting DirectX 9.0". and if I try to export the project it says "cannot render graph". I've tried copying it into a new production and it says there are unrecognizable video files. I've changed the rendering to software and downloaded directx 9 (I already had the latest version). I don't know anything about computers so if it's a complicated fix don't bother explaining. Also this could all be better if I could go back before my last save if anyone knows how to do that. Thanks.
  6. Recently, I've had trouble with rendering videos on NXT 2. After saving the video and beginning the rendering process, it freezes/stops at a certain point. The input is a wmv and the output is an mpeg4. Any solutions to this? Thanks, Erik
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