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Found 12 results

  1. I am using Roxio Creator Nxt Pro 7 on an HP Spectra with an SSD and windows 10. I have been working on a video for 3 days straight night and day to meet a deadline. I can play it fine using the dmsn file, but when I try to output it to any format it crashes (run time error at just over 2into the output process. I have rearranged photos and videos in the file, but the stopping time is the same. The dmsn file contains both jpg pics, and videos (I have tried converting the videos to various formats-started with mov but have tried .mpg and mp4). The audio track is .mp3 and I did use audio ducking. The total time of the first segment I created is only 11 minutes I have had to continuely clear cache and re-create the dat file after most crashes on the file that added the background video on. - I did a repair on the installation to make sure the registry files were correct. - I split the file into 2 parts to make it easier to work with. I have not yet added audio to the 2nd dsmn file and it is also crashing 3 minutes into the output. There is clearly a problem with the output software My computer is more than capable of handing. I have checked Task Manger and am not maximizing any limits. I used Nxt Pro 6 frequently before upgrading, and loved the ease and simplicity in creating videos.. The Roxio software has been a disaster form me since I upgraded to NxtPro 7!!!!!!! If you are still using NxtPro 6 I highly suggest NOT upgrading. I hate trying to learn a different product at this point, but I need to get this video created and I am extremely frustrated after all the work I have put into it arranging videos, photos and adding panning, etc.!!!!!!!!!!!!!!!!!! Can someone PLEASE HELP! I though I had possibly figured out. I backed up a couple of older dmsn files that had audio track with videos that also had audio. I had not previously used auidio ducking on these files. They exported fine. After I did the audio ducking they crasked after 2-3 minutes. THEN under TOOLS/OPTIONS, i unchecked ":Enable Intel Enhanced for Core...... and did the output again with success, so I went back to my current file, ran with the same options - BUT FAILURE AGAIN!!!??? I cannot figure what is different in that file. Even when I had to change one of the folder names, I used the wizard and tried to point to the new folder name and that did not work. So I clicked on each file to "CONNECT" and that did not work. I had to DELETE each panel and re-add Photo/Video. It seems something in the file is corrupted. I hate to rebuild 3 days of work and then still not have it work again?!?!?!? I changed from Software to HARDWARE rendering and it finally worked - TOOK FOREVER THOUGH!
  2. outerbank


    Just began a new slideshow production of a recent trip to Italy. During drag and drop of the digital images, and about 3/4 of the way through the production, the following error message appeared. "Runtime Error! Program: C\ etc. This application has requested the runtime to terminate in an unusual way." Videowave then closed. Fortunately, I had saved the file just prior to this error and closing. Checked the various runtime error postings, but none seemed to apply. Here's my question, and it relates to a feature on the digital camera used to shoot the digital images. The feature is D-Range Optimizer and In-Camera HDR. This is used when the ambient light is not sufficient, such as inside a church and when a flash cannot be used. The camera shoots multiple images of the same object looking at various small areas to examine the contrast of highlights and shadows. The camera then makes adjustments to produce the best combination of brightness and tones and then combines the exposures. The result is two digital images, the original and the second that has been modified. The error occurred during the process of dragging and dropping of several of these images. Does anyone know if these modified images are causing the runtime error. The error has occurred three times and each time these types of images were being dragged and dropped. By the way, after getting them to the Storyline, the image that is under-exposed, which is the unmodified image, is deleted from the production. This may be just a coincidence, but when it occurred each time under identical conditions, it makes one wonder.
  3. StevenCharles

    Microsoft Visual C++ Runtime Library Error

    Hi, I have noticed that just the past two days, after I updated my computer and the software, my Roxio Capture HD Pro will only capture until 50 minutes and then I am hit with this message: Runtime Error! Program: ... Game Capture HD PRO\Media Import\MediaCaptureGame1X.exe This application requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. This message will show up after the capture. I was trying to look for the same problems on the forums, but only found it when it was trying to go from the main screen to the capture. After the message shows up I get the message that Roxio Media has stopped working and I have to close the program. I have tried bcdedit in the command. I have (I believe) installed everything back up to date. My computer and the software. I was just wondering if there were any different ideas out there. Thank you for you time and support. Computer specs are as follows: Processor: AMd FX™- 4130 Quad-Core Processor 3.80 GHz Installed Memory (RAM): 8.00 GB System type: 64-bit Operating System Windows 7
  4. Magicalsirus

    Runtime Error While Opening Capture Software

    Hello, Everytime I try to open up the capture software, it alerts me that there was a runtime error. I have already tried to update Java, that did not work. If anybody could refer me to a topic or offer me some help, that'd be perfect, thanks
  5. Hi: Videowave was working perfectly and one day, suddenly, crashed when I want to add transitions or video effects, then runtime error happens. I have tried everything that I have found in internet to solve this problem but no results at all. Uninstalled, installed again Roxio. I delete Visual C++ and reinstalled, etc.
  6. The Software on my roxio game capture device videowave will not let me in it says microsoft visual error runtime error exception unknown software exception and pure virtual call what do i do i have tried everything:(
  7. bridgebird

    Runtime Error When Clicking Capture

    Is anyone else getting this error message when clicking Capture on Easy VHS to DVD. Runtime Error The application has requested the Runtime to terminate in an unusual way. Please contact the applications support team for more information. When I click ok I also get the Runtime error R6025. pure virtual function call Does anyone know how to fix this? I can't even transfer videos now to dvd because of this. Thanks.
  8. PC Gameboy

    Runtime Error

    Setting up the Roxio Game Capture HD PRO so it can capture my PC gameplay (I have no console as of yet) but keep running into this problem when I click on CAPTURE.... . That results in this once I click OK..... I'm using an HDMI interface between the Roxio & my PC since my PC has no component A/V jacks My basic system specs are as follows..... * Gateway E-1200 Windows 8 Desktop PC with a 1.8 GB AMD Processor * Windows 8 OS (Of course) * 3 GB RAM * ATI RADEON Graphics Any ideas as to what might be causing this or what I might be doing wrong? NEED TO KNOW THIS BEFORE I GET A CONSOLE IN THE NEXT MONTH OR SO Cheers & Happy Gaming
  9. xTrikkyx

    Runtime Error ?

    When i start my Roxio Gamecapture HD Pro it says Runtime Error when i click on `Capture` Help me please need to get started on recording Also when i click Edit and share it says ERROR:Unable to load skin???? Thank You
  10. Hi, I've just installed my new Creator NXT program (I'm on Windows 7 SP1 on 64 bits PC). It launches fine, but when I try to launch any app from within NXT, as an example going on Photo then into 'create a slideshow' (I hope it is the exact term, my installation is in french so), I get an error popup saying 'Program...\Roxio Creator NXT\Common\RoxWizardLauncher14.exe This application has requested the runtime to terminate it in an usual way. Please contact the application support team for more information.' Any idea?
  11. HylianHazzard

    Cannot Get Software To Function

    Hello, I have installed the software for the Roxio Game Capture HD Pro, but I am having trouble getting the software to function. First, here are my system specs: OS: Windows 7 Home Premium 64-bit CPU: AMD Athlon II X2 240 Processor (2 CPUs), ~2.8GHz RAM: 4 gigs Video Card: GeForce 9500 GT (2 gigs video ram) The program loads successfully, but when I click capture I get an error message that says there is a runtime error: When I try a second time I get this additional message: When I try to go to "Edit and Share" I get this error message that reads unable to load skin: I have been trying to solve this problem for a couple days now. I know others have had similar problems from what I've searched on the forums, but none of the solutions that were proposed to them have worked for me yet. I have already made sure to uninstall the program and reinstall it with my anti-virus and firewall off, but I still have this problem. Does anybody have any ideas on what the source of this error is? Thanks!
  12. SameX

    Runtime Error!

    So I just installed Roxio Game Capture HD Pro software and everything seems to be working except when I stop capturing the gameplay the software prompts an runtime error. The captured video is saved even though the software must be restarted if I want to keep capturing gameplays. My specs: Windows 7 64-bit Intel Core i7 950 @ 3.07Ghz Ati Radeon HD 5700 series (resolution 1920x1080) 8 GB DDR3 RAM I have tried to install and reinstall the software couple of times without antivirus. I have downloaded and installed newest version of roxio game capture hd. I have tried all recording options. I have Installed newest version of directX and everything but nothing seems to be working. Okay new info. It seems like the "Recent Captures" section is the problem here. Because every time there is one recorded video file in that section it gives me the runtime error. If I click any of the buttons in that section it prompts the error but if I can succeed to remove the video from that section the program doesn't give me any errors even when I capture and stop capturing Xbox. But after one captured session there is always the "newest" captured video and it starts giving me the error again... So any ideas what to do next? DxDiag.txt