Jump to content

Search the Community

Showing results for tags 'software problem'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Roxio General
    • News and Announcements
    • General Chat
  • Easy Media Creator Products
    • Creator NXT 7
    • Creator NXT 6
    • Creator NXT 5
    • Creator NXT 4
    • BackOnTrack
    • Legacy Creator Products
  • Gaming / Capture Products
    • Easy VHS to DVD 3 Plus
    • Roxio Game Capture HD PRO
    • RecordNow Music Lab and Music Lab Premiere
    • Legacy Products
  • Macintosh Applications
    • Toast 17
    • Toast 16
    • Toast 15
    • Toast DVD
    • Easy VHS to DVD for Mac
    • Legacy Mac Products
  • Roxio PhotoShow
    • Roxio PhotoShow
    • Roxio MediaBook
    • PhotoShow Legacy Products

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Skype


Location


Interests

Found 1 result

  1. FORBIDENxKROSS

    Purple Screen Help

    Hello, I have a Roxio GameCap HD Pro that I got for Christmas. I understand that many people were having a problem using the software on Windows 8 but so far to my knowledge I under stand that the Windows 8 problems were fixed and I was using the product with great results and no problems at first. I am using an Xbox 360, I am setup using HDMI cables, and I have a Gateway Laptop running Windows 8. This is not the problem since it was working with this setup. My problem is a blank, purple preview window using the recording software. Like I said above the software was working and has now stopped. I can record videos still but I have no preview so I don't know if everything is the way I want it or if I need to adjust anything like the quality or the brightness. I still hear game sound coming from the software just no video preview. When this problem first occurred I noticed that my input changed from HDMI to component and when I set it back to HDMI it was working until I pressed Start Capture. After that it kept happening so I changed the input from HDMI to component and back to HDMI and that worked for a little while but now that doesn't even work. I tried uninstalling and re-installing the software but that did nothing. Does anyone have a solution? If anyone needs any other information that I did not already provide please say so and I will fill you in on the missing details.
×