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Showing results for tags 'software problems'.
I am not a new user. I purchased Roxio Creator Pro 8 though the internet and installed it from there. I had many issues and received some support from Roxio. Stupid me. I couldn't leave well enough alone so I bought a Disk of version 9 and installed it right over 8. Things were going pretty well until I loaded an existing Production to do some final touch ups to the Production like adding comments mostly. As usual after adding one text to a photo the software crashed. That means just disappeared. That was an issue with 8 when again with 9. So I learned to save every time I made changes or additions. But this time I noticed that all my Page Turns were exchanged with Fade Out transitions. So I didn't save my changes and went to my .DMSM and ,DAT files and deleted them. I had copies of the files and I used the copy files. The same thing happened. The transitions were changed. Well I figured I'll just have to change all my fades to page turns manually. When I went to select the page turns it was empty. I am so discussed with this software. I use to use the older versions and never had these issues. Finally I removed all of Roxio and reinstalled it from the disk again and the problem. I surely hope someone can help me. I would be so grateful.