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  1. Hi, I just registered my product and I have an issue running it, I get a nifty error message popping up everytime I try to run pretty much anything in it. I registered my product fair and square and got a pretty 'Welcome to the Roxio family' email, in which according to the web site I am supposed to get a support code that I can use within 14 days to help for issues... Problem is: there's no code whatsoever in there! How do I get my code??? I find it frustrating to have to spend so many time searching the web to get a little help on a new product I just bought! Thanks for your help!