I recently purchased the Roxio Video Capture USB device and downloaded the Windows Driver from the associated “Download Now” link on Oct 25. I installed the driver on my pc (Windows 8.1), connected the capture device, started Roxio NXT software and was able to import some old analog video without any problem. The next day however my pc no longer recognized the Video Capture USB device.
Under “ Device Manager” there is an exclamation in front of the Roxio Video Capture Device. Looking up the properties for the device tells me that there is no driver installed for the device! Under “Programs and Features” I could see the Roxio Video Capture Device. I uninstalled it, restarted my pc, reinstalled the driver from the previously downloaded (and saved) file and reconnected the capture device. Incidentally, in the process of reinstalling the driver, I received a conflicting message telling me that a driver was already installed. Anway, reinstalling the driver did not solve the problem . The capture device does not seem to be recognized and Device Manager tell me there is no driver installed for the device.
Need help solving this problem. Thanks.