Jump to content

Search the Community

Showing results for tags 'unsupported error'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Roxio General
    • News and Announcements
    • General Chat
  • Easy Media Creator Products
    • Creator NXT 9
    • Creator NXT 8
    • Creator NXT 7
    • Creator NXT 6
    • Creator NXT 5
    • Creator NXT 4
    • Easy CD and DVD Burning (in Red Box): Vista & Windows 7 , 8 and Windows 10 Compatible
    • Easy VHS to DVD 3 Plus
    • BackOnTrack
    • Legacy Creator Products
  • Gaming / Capture Products
    • Roxio Game Capture HD PRO
    • RecordNow Music Lab and Music Lab Premiere
    • Legacy Products
  • Macintosh Applications
    • Toast 20
    • Toast 19
    • Toast 18
    • Toast 17
    • Toast 16
    • Toast 15
    • Toast DVD
    • Easy VHS to DVD for Mac
    • Legacy Mac Products
  • Roxio PhotoShow
    • Roxio PhotoShow
    • Roxio MediaBook
    • PhotoShow Legacy Products

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Website URL







Found 1 result

  1. Greetings, Just bought the Roxio HD Pro game capture card for my son, set up the hardware and installed the software from the CD/DVD. All seemed to go smoothly until we tried to launch the application. I window opens (the process is listed as LaunchPad.exe in Task Manager) but, other than a message stating something like 'Connecting to our servers, please wait', there really is not much to this window and it generally looks broken. There are two buttons, 'Next' and 'Cancel' but, clicking on any of these causes an error modal to pop up stating "Attempted an unsupported operation". The only way to close the application is to kill it using task manager We have also uninstalled the application, download the service pack 2 version from the Roxio website, installed that but, exactly the same problem. This is the laptop it is being installed on. This particular one runs Windows 7 64bit - http://h10010.www1.hp.com/wwpc/pscmisc/vac/us/product_pdfs/HP_250_G2_Notebook_PC_DS.pdf Any and all help will be mcuh appreciated. He has been waiting for this card for a looong time and it sucks to be so close, but yet so far to being able to use it. Thank you in advance for your assistance.
  • Create New...