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Found 5 results

  1. I installed VHS to DVD 3 Plus on an ASUS Q200E laptop running Windows 10. I get No Video Signal. This is the initial install. It is the latest version of the software and the current Video Capture device, model HU3180E. I updated the software after installation. Other things I have done to resolve the problem: There were previous versions of Roxio software on the computer. I uninstalled all other Roxio software and any other video or audio capture software. I uninstalled any previous video capture device drivers. In the Device Manager screen, all Roxio devices are working properly and have the latest drivers. I have a video signal. The output of the VCR is split between the TV and the laptop so that I can monitor the signal on the TV as well as the laptop. The device is working properly. I have a Dell desktop with Roxio Creator NXT 3. The device works with the video capture app. Unfortunately, my TV and VCR are in another room, so I need the video capture capability on the laptop which I set up next to the VCR. Everything else seems to be working properly except that I get a No Video Signal message in VHS to DVD running on the laptop.
  2. I am not able to capture audio or video using Creator Pro 4 through my Video Capture USB (UB3 15-E). I am using Windows 7 Professional with 64-bit. Can anyone help me figure this out? Thanks!
  3. Hi everyone! Not sure if I'm posting in the right forum so please direct me somewhere else if I need to. Years ago I purchased Roxio software and hardware that would allow me to save some old VHS tapes to disk. I had thought I lost the USB device and I can't recall which version of the software that I purchased but the hardware looks exactly like this. My question is what software can I purchase that is compatible to this. I am running Windows 8. Your help is greatly appreciated.
  4. After I capture a vhs tape to my computer, I watch the new digital version and notice that the sound sometimes has a deep and high pitch sound to it. I'm not sure exactly what might be causing that. I've had this problem for a while. Please help.
  5. Hi I have a question - I am using the Roxio 2009 Creator with the Video Capture USB but it seems to not be connecting properly. Everything is plugged in, and my computer recognizes the "USB 2861 Device," but says that there isn't an installed driver and I think that is the reason why I can't import (maybe?). When I try to install a driver for it, Windows says there isn't one (I am on Windows 7 64-bit). So when I try to "select a device" to capture/import from in the "Roxio Media Import" module, my only option in the drop-down menu is for my webcam. Is there another option that I need to select or something I'm not doing? I am just starting to use this software and there is no customer support on the product because it's a "legacy product." Please help! I'm hoping to convert some family movies as a Christmas present to my parents this year, so any help will be appreciated! Thanks, Kristen