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Found 1 result

  1. Austin Davis Schmohe

    Pc Capture Issues

    Hi, my name is Austin, and I am a recent purchaser of your Game capture HD Pro.I was very excited to receive this, and upon purchase, I proceeded to attempt to record my pc gameplay. For my setup, I have one HDMI cable coming from the video output of the computer and into the input of the capture device. I have another cable running from the capture card's output into an HDMI-DVI converter, which is plugged into my monitor. I have my FireWire usb cable running from the capture card into the same PC that I have my HDMI's plugged into. When I open the Roxio capture program, I see my desktop background, but nothing more. No icons, shortcuts, mouse pointer, or anything. I attempted to run a game, play it for awhile, and then watch the recording, but the recording was nothing but my desktop background.No sound from the game either. I know the product is not defective. It worked on my Wii and ps3. Can you help me identify the problem?
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