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Found 56 results

  1. Ben Goldsmith
    I'm trying to set up the 2 Roxio Game Capture Devices that I plan on using to do a recording session for my gaming channel and I keep getting issues where I get a No Signal response and my Xbox won't even show up on my TV or my computer. I've done a lot to attempt to fix it already from switching out HDMI Cords, reinstalling or repairing the software, Temporarily disabling my antivirus software, attempting to change my quality and video bitrate and dozens of other troubleshooting techniques through Youtube and other sources to no prevail. PS: I've also got an error pop up when I'd attempt to repair my Roxio Software. Photos of my attempts below.
  2. ItsKhanny

    How To Record In Other Formats Than .m2Ts

    ItsKhanny posted a question in Capture

    I got the roxio game cap pro and I had a problem. When I had the standard one, It saved in a vidoe format I know, but now the pro version stays at .m2ts. Is there a way to change the format to .mp4 or .avi. the .m2ts takes a long time to import it to my editing software. please help.
  3. Chaos502
    So when i plug my roxio hd capture card into my xbox 360 it displayed on the tv and recorded fine, when i hook it up to my xbox one everything work, but the display on the tv shrinks, instead of taking up the whole tv screen,it shrinks to just 1080(i think 1080x1080 intstead of 1920x1080) so the width of the display is cut dramatically and displays black borders on the left and right sides , but appears fine on computer, on the roxio software's screen. Any help?
  4. InsertLogic
    Hi I bought the HD Pro a while back and used it with my Xbox for a while it worked perfectly fine with it no issues what so ever. but when I plug it in now the screen glitches out like in the image below I have plugged other consoles in and they work perfectly fine no issue. all is in good in the device manager settings. I have tried different HDMI cables and TV's Is there anyway to fix this, like by changing settings/console settings or might this be a Xbox video problem. (Note: my Xbox works fine on my TV on its own but when plugged into the Capture device it doesn't display anything except what is in the image below) Thanks in advance for any feedback
  5. TheInvisiblePotato

    Roxio - No Signal + Black Screen On Xbox One

    TheInvisiblePotato posted a question in Capture

    So I wanted to record Xbox one gameplay, and once I got my roxio game capture hd pro, I plugged in the hdmi from the xbox one to the roxio, plugged in the usb power cable, and also the hdmi out to my tv but it does not show up. I tried using different hdmi cables and it still wont work. When i just use one hdmi from the xbox one to the tv it works fine, but when i plug it back to the roxio, it won't show up again. I don't really understand this tech stuff so please reply in easy english for me to understand
  6. Nickthebest100
    I was wondering how i can record the audio of my friends and I in a party whilst playing a game. Equipment i got; Kinect Xbox One Elite Controller Turtle Beach x500 Stealth Laptop Audio splitter cable 3.5mm to 3.5mm cable 2.5mm to 3.5mm cable (for the turtle beach) Xbox One (Obliviously) Roxio Game Capture PRO The headset is wireless, when i use my headset with the splitter, the xbox doesn't recognize the microphone part of the headset.
  7. LateralJeans148

    Xbox One Party Recording

    LateralJeans148 posted a question in Capture

    Hi I've recorded videos before on 360. I recorded a video with 3 other friends and my capture card picked up their voice.But on Xbox one it doesn't record their voice unless i unplug my microphone. And If do that I cant hear them. So i would like to know if there is a way to do both. p.s. This is when their in party chat
  8. Wolverine5454

    Xbox One Setup With Rgc Hd Pro

    Wolverine5454 posted a question in Capture

    I just got the RGC HD Pro for my Xbox One and Could not Get it to work. I got one HDMI and plugged it into the "Video Input" Side and Plugged the other End of the HDMI into the "Out to TV" HDMI Slot on the Xbox One itself. Then, on the Video Output side, I put the other HDMI Cable on and on the TV. I plug the USB into my Laptop, Get the other end and put it in the Roxio. The Purple Light Flashes but then Goes away in an instant and never comes back. NO signal on TV and a green "No signal" Text on the Capture Program itself. Note that I do all the stuff while the Xbox is turned off and then proceed to turn it on after. Any Help with this or Is my Card Busted?
  9. VIzyeay

    Monitor Not Showing Image, Only Preview

    VIzyeay posted a question in Capture

    I recently got a second monitor for my PC, I decided to hook it up to my Xbox. I bought a DVI to HDMI adapter cord (amazon brand) so I could view the game on my Samsung PC monitor, it works fine. But when I plug it into my Xbox, setup correct and all, HDMI from the Xbox into the capture card, DVI-HDMI Adapter cord to the viewing port so you can see it on your monitor, and the USB. I set this all up, it works fine, my preview window shows the game, it says ready to record... but when I try to use my PC monitor to play the games on, I is just pitch black, any help? Thank you.
  10. UHSpartan
    I have the latest update, but I still cannot get 1080p with the Xbox One. This is only when the roxio is connected. I can pass the signal directly to my tv or through an hdmi hub and still get 1080p. However, when I pass through the roxio the signal is 720p. My xbox 360 will pass through and record 1080p with the roxio connected. Is the roxio incapable of providing 1080p when connected to an Xbox One? I don't mind being limited to recording in 720p, but I would like to play in 1080p while I record.
  11. WowMuchGameplay

    Xbox One Screen Black But Roxio Preview Is Fine

    WowMuchGameplay posted a question in Capture

    So I've had my Roxio and used it on my 360. Now I want to record gameplay on my One. But when I set everything up (totally correctly) I can only see the image on my Roxio capture software, my tv remains black. Please someone help
  12. joe.fielder12
    I have had a Roxio Game Capture HD Pro for a while now and it was recording everything fine, i mainly used it to record Call of Duty: Black Ops 2. One time when i went to record a game i noticed it wasn't actually recording, it records 1 second then it looks like it refreshes and then stops recording. This is also the case with Call of Duty: Ghosts and Call of Duty: Advanced Warfare. I don't know if i have changed a setting or anything but it always worked before and i'd love to get it working again as i think it is a great product. Any help would be appreciated and if you need anymore information just ask, im new to the forums. Thanks
  13. iAustin247

    No Image On Monitor

    iAustin247 posted a question in Hardware Setup

    Im having this problem where my Monitor says that the Xbox 360 is off-like when a computer is in sleep mode (this is only when im connected to the roxio, it works perfectly fine when the xbox is plugged into the monitor w/out it) The roxio software picks up the xbox but when it is projected onto my monitor i get the black screen. I am using HDMI cables.
  14. Rocketman2798

    Live-Streaming With Obs

    Rocketman2798 posted a question in Sharing and Livestream

    Hello all, i need some help with live streaming using both OBS and the Roxio game capture HD pro. When I start OBS i make the sources and everything but when i try to stream i get either a black screen or colored lines. I was wanting to know if anyone could help me Thanks all, Rocketman2798
  15. bzduzit34
    I have a different brand I use, but up the Roxio Pro hd capture only too hook it up and see a problem I have never seen before. So I have an Xbox 360. As you know a couple hdmi cables and the easiest set I have ever seen. So much faster then the hd pvr that was a headache and doesn't have software compatible with win 8, and I have a diamond hd capture card i have no idea how to hook up. To the point. I have everything connected and ​​​ My Tv 60 inch samsung is under the right component is black, ​I hit the record button and I see my xbox on here. Right in the live stream /capture software. ANYONE PLEASE, I really have never ​seen this before. So I can actually play the game on my computer LOL, but not my tv. Lol I have always wanted a gaming pc but not one that has to be connected by a few things. Has ANYONE EVER HEARD THIS BEFORE OR HELP OUT IN ANYWAY PLEASE let me know. please respond asap. FEEDBACK ANYONE PLEASE? THANKS SO MUCH FOR READING REGARDLESS.
  16. Castadarkshadow

    No Picture On My Tv Only Preview Window

    Castadarkshadow posted a question in Hardware Setup

    I am trying to set up my Capture card through component cables and for some reason it is a hit or miss whether the TV gets the signal at all. The capture software always has the preview window with the xbox showing but not my tv. What is going on? How can this be fixed? Also when I tried using HDMI it was a letter box screen on my tv, Is there a way to make it widescreen like it should normally be? I would really appreciate some help on this! - Cast
  17. TheInvisiblePotato

    Xbox One - No Signal But Shows On Tv

    TheInvisiblePotato posted a question in Capture

    I got the xbox one hdmi into a HDMI splitter which goes into a Roxio Game Capture HD Pro, then another HDMI into my tv. I use the HDMI splitter because without it, it doesn't show up on my TV. Well, I go try recording some Call of Duty, but in the program, it says "No Signal" but it's red, and it just shows a black screen. What am I doing wrong?
  18. Olly99Jones

    Lost Cd Code ?

    Olly99Jones posted a question in Roxio Game Capture for consoles

    I have recently found my roxio and need to download the software but i have lst th cd code help please
  19. oBraeburno
    And if so, How would I go about doing that?
  20. xKenjiix

    Xbox One - Tv No Signal

    xKenjiix posted a question in General Discussion

    I have everything plugged in as described. Receive a signal in the software. But my TV gets just a picture. I use the HDMI cable. I do not have the component cables. Please for immediate help, Thank you
  21. FORBIDENxKROSS

    Purple Screen Help

    FORBIDENxKROSS posted a question in General Discussion

    Hello, I have a Roxio GameCap HD Pro that I got for Christmas. I understand that many people were having a problem using the software on Windows 8 but so far to my knowledge I under stand that the Windows 8 problems were fixed and I was using the product with great results and no problems at first. I am using an Xbox 360, I am setup using HDMI cables, and I have a Gateway Laptop running Windows 8. This is not the problem since it was working with this setup. My problem is a blank, purple preview window using the recording software. Like I said above the software was working and has now stopped. I can record videos still but I have no preview so I don't know if everything is the way I want it or if I need to adjust anything like the quality or the brightness. I still hear game sound coming from the software just no video preview. When this problem first occurred I noticed that my input changed from HDMI to component and when I set it back to HDMI it was working until I pressed Start Capture. After that it kept happening so I changed the input from HDMI to component and back to HDMI and that worked for a little while but now that doesn't even work. I tried uninstalling and re-installing the software but that did nothing. Does anyone have a solution? If anyone needs any other information that I did not already provide please say so and I will fill you in on the missing details.
  22. x F34R DUBZ x
    Hi, I bought my Roxio Game Capture HD off Amazon.co.uk. It arrived two days ago, I plugged it in using the HDMI cable and hoped that I could make a gameplay and upload it to my YouTube channel. Then I realised that Xbox 360s don't support two outputs at the same time. (I'm using a monitor as my TV using the Xbox to VGA cable) so I went and bought a HDMI to DVI to come out of the Game Cap to plug into my DVI socket on my monitor. I can see and hear the Xbox screen in the Game Capture software (with some delay) but as soon as I go to the DVI input on the monitor I just get a blank screen, It is picking up a signal because it isn't saying 'No Signal'. I just get a black screen. I have tested the cable by using my HDMI output from my computer, and plugging it into my monitor. It is just the Game Capture going to the monitor that it doesn't like. This is the screen on my computer: Thanks again, Ben.
  23. _Jax_
    Hello. I have been trying for around 3 hours to correctly set up my brand new Roxio Game Capture with my Xbox 360. I have watched many set up videos and many settings videos but I still can not find a fix. Any help would be greatly appreciated. http://www.youtube.com/watch?v=w_KPVhSP8xw
  24. stlkid314

    Signal Protected

    stlkid314 posted a question in Capture

    At first I was able to record fine on the Xbox One. I recorded a clip of battlefield 4 no problem then all of a sudden I get a Signal protected status, isn't that usually for like HDCP protection? Something the the Xbox one doesn't have? Anyway I turned the Xbox off for the night the next day Booted everything up and it worked again a few hours later I get the protected signal again. Not sure whats going on no settings have changed, I'm not on Netflix or anything just gaming.
  25. Knighthunter2xk
    Hello everyone on this discussion page and everyone in roxio, I have a serious issue and I need a Guru to help me out (or anyone on that matter) A group and I are creating a film on Xbox Live, and we use a Roxio Game Capture Card to record it with. Since our laptop had gone into repair, it came out with a bigger issue than we thought. Apparently, there were so many viruses in the computer that it actually crashed the hard drive, meaning everything had to be wiped; and in the process, removing the Roxio Game Capture software. We have spent about a week looking for the installation disk, but we have had no luck. So I am asking Roxio if they could help me in any way possible to get the software back. Please? Also, just a few notices 1) We have no support code 2) The disk is lost 3) We would be happy if Roxio or a Guru can contact us on here and send us a link to a software download. We will do anything they ask (I.e. Send a pic of the product etc.) Thank you and I hope to hear from you ASAP as filming starts this week Thanks
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