Compatibility Trouble - Windows 8 - Gtx 650

[Jorge_Campos]

Hi.

 

I bought a new PC and installed Windows 8.1 and NVIDIA GTX 650 software (Point of View).

 

When I've installed the Roxio Game Capture HD Pro Software my PC started lock.

 

I installed all softwares again and just after finish the Roxio Software my PC starts lock again.

 

Is it possible exists some compatibility trouble??

 

Tks

[Jim_Hardin]

Not even a remote possibility... You have some other issues going on.

 

This is extensive, but it what I suggest...

(Add Nothing! – Skip Nothing!)

 

Unplug your RGC Device and put it aside until you are completely finished.

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

 

When the Install competes, turn your AV & Firewall back on and reboot.

 

 

 

How to Create a New User Account (Win 8):

HERE

[Jorge_Campos]

Perfect, I was wrong!!!

My Win 8.1 didn't install the updates. After that, the capture program work very well!!!

 

Tks

[Jim_Hardin]

Got to love a Happy Ending