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Donish998

Capture Software Not Responding

Question

Hello i recently got my roxio i recorded a couple of videos with it and it was fine. No about 3 days ago i got a error saying critical registry keys so i re installed the program and removed my registry keys that were related to roxio game cap hd software Now when i open the software it works but when i press the capture tab it stops responding and i don't know what to do i re installed it like 5 times and still no success.

 

please help

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Lets try a proper repair...

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

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