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Question

I setup my roxio again for about the third time of off and on use, however after downloading the software when trying to intstall and put in my registration key, I get an error saying my key is not valid even after I copy paste it right into the spot PLEASE HELP

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If you had it installed previously, why do you need to (re)download it? You should be able to use the initial download file(s) that installed properly, and then you want to make a backup copy of those to DVD so you don't have to download.

 

Do you have a copy of the original download(s) that allowed you to install before? If so, try using one of those and see if that works with your key.

 

Also, what is the exact message you're getting when you try to put in the key?

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