Friendly 0 Report post Posted October 11, 2014 I had to reformate our HP Pavilion it has Windows 7 NOW THE ROXIO CREATOR OPENS UP WITH AN UPDATER, NOT SURE IF IT IS SONIC OR ROXIO I can not get that far. It has made the Creator USELESS and from my searches for HELP this has been going on for years. The Roxio hot fix does not work the msconfig does not work, nothing works. Share this post Link to post Share on other sites
REDWAGON 25 Report post Posted October 11, 2014 What version of Roxio do you have ? Did you get the program on your HP when you bought it---OR did you buy the Roxio program yourself and install it ? If YOU installed it, you should have the original program disks for it. If that's the case remove the one that it on your computer now that doesn't work and then re-install the program again. If it came with your HP computer then call HP and see what they can do to help you. 1 Share this post Link to post Share on other sites
