Problem Writing To Disc

[Kurstin]

I have Roxio Easy VHS to DVD 3 Plus, installed less than a week ago. After a learning curve, I have been able to copy videos directly to DVDs. Looking at the videos, I decided that I wanted to split the videos to get the highest quality. I then recorded the video to disk and edited it to just the first hour of video.

 

I am now at the Export step, have chosen DVD, unchecked Add Menu, unchecked AutoFit, size shows 4.4GB, video length shows 1 hour, Roxio recognizes the blank disc in the drive, but yet I hit Burn and I get the error "There was a problem writing to the disc". I have tried two different DVD-writers, two different types of writeable DVDs, and even checking the DVDs after, they are still blank.

 

I have tried re-installing the software, the DVD drivers, etc. Any other ideas?

 

I have a Latitude D620 with 2GHz processor and 2 GB RAM. Roxio is the only thing running, Windows XP 32-bit with all updates, 55GB of available disk space, and AVG A/V disabled.

[Jim_Hardin]

Are you still having issues?

[Kurstin]

My workaround has been to Export to Computer, convert the .mpg to DVD using DVD Flick and then burn using ImgBurn. Thus, I am not "dead in the water" but more manual intervention and multiple programs are required.

 

As soon as the current video is done capturing, I'm going to attempt to Export to DVD again, first unplugging the Roxio device, since I recently figured out that leaving the Roxio device plugged in while trying to Export to Computer was giving me the "Exception Has Been Thrown By The Target Of An Invocation" error.

[Jim_Hardin]

Removing the device has nothing to do with it... It is a capture device and not in any way related to the Export.

 

You do have a software issue and I am going to outline a repair process to address that.

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your Roxio Capture Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

[Kurstin]

You are correct, it was just a fluke that by unplugging it all of a sudden worked. I've conitinued to have the same issue time after time. I will reboot and then it will work, so I have made it a practice to reboot after each export. I have also followed your process multiple times as I researched this forum before I ever brought up this issue and it has made no difference.

 

The only thing installed on this computer is the XP SP3 all up to date, AVG A/V which I have just left disabled now, and the Roxio Easy VHS to DVD 3 Plus software. I have also received a few usbehci.sys blue screens while capturing, removed all USB devices from Device Manager and rebooted, this step hasn't helped the original issues.

 

If the software would pick the videos up in color immediately (another glitch?) and I could somehow manage where to split the video into one hour time slots, I would just write directly to disk, as that seems to be a much less problematic area.

 

I have seen people mention a "mandatory patch" but I've never pulled down any updates when I've checked. Should there be an update or patch?

[Jim_Hardin]

The Program Checks for updates when started, otherwise there is no patch.

 

Some of your actions are a bit bizarre I have never heard of anyone deleting their USB items! Keep in mind, if you delete the the entries for the Roxio USB Capture Device, Windows doesn't have them so it can't possibly work without them! (it will install something in their place but they don't work)

 

With the device plugged in, look in your Device Manager for 2 entries.

 

What are they?

Where are they?

[Kurstin]

Under Sound, Video and Game Controllers I have Roxio Video Capture USB and USB Audio Device that show up when I plug the device in. This is all I have ever had.

 

As for deleting all the USB, it was a suggestion on a Microsoft forum to get rid of the BSOD.