Livestreaming Error?

[DM98xKONATA]

Hello, so i had never had any issues with my Roxio HD pro UNTIL today. I had went to go live stream after installing update 2.0 and had gotten an error saying

 

Runtime Error!

 

Program: ... Game Capture HD PRO\MediaCaptureGame1x.exe

 

 

This application has requested the runtime to terminate in an

unusual way.

Please contact the application's support team for more information

 

 

Anytime i click ANYTHING that involves livestreaming it even says this if i click the Youtube or Twitch.tv tab under the tools section. So i would like to know if there is any way to fix this

[Jim_Hardin]

It needs repaired...

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

[Hufff]

I've been experiencing the same issue except I don't have the disc anywhere so I used the installation on the main site to repair and I'm still having the issue.

[DM98xKONATA]

Hello, so i had never had any issues with my Roxio HD pro UNTIL today. I had went to go live stream after installing update 2.0 and had gotten an error saying

 

Runtime Error!

 

Program: ... Game Capture HD PRO\MediaCaptureGame1x.exe

 

 

This application has requested the runtime to terminate in an

unusual way.

Please contact the application's support team for more information

 

 

Anytime i click ANYTHING that involves livestreaming it even says this if i click the Youtube or Twitch.tv tab under the tools section. So i would like to know if there is any way to fix this

i can do other things without an issue though like record gameplay