Roxio Not Working

[Dan Rabic]

I bought my Roxio Game Cap HD Pro about 2 years ago around Christmas. I have used it a few times to record back then and haven't ever since. I recently got a ps4 and decided I want to get back into recording. I have the HDMI input plugged into the ps4 and Roxio and the output going into the tv and Roxio. I also have the Roxio set up with my computer and nothing seems to work. I have the Roxio software up and it says that there is no signal and I have the input on HDMI and the source as the Roxio game capture HD pro. My PS4 works fine with my TV without the Roxio but whenever I try to use the Roxio on my TV it never seems to work I just get a no signal blue screen on my RCA TV. I bought the TV less than six months ago and I haven't had any problems since. I updated my Roxio recording software and it still does not work. Please help I would like to start recording again

[Dan Rabic]

The no signal is red and the Roxio itself lights up a light purple

[Jim_Hardin]

Good, Red means the software is installed along with the Drivers needed

 

It also means that the RGC device itself is not getting a valid signal

 

So your problem is before it reaches the RGC... Something in your PS4 settings are wrong!

 

Try it with another source, anything that has HDMI.

[Dan Rabic]

All of the settings are correct I disabled The HDCP on the ps4. All the cords are correct and I have checked multiple times. I even tried my Roxio with my PS3 with component cables and it still didn't work.

[Jim_Hardin]

You MUST set the PS4 to turn OFF the HDCP coding for Roxio to see it.

 

Look through this post about PS4 issues,

HERE

[Jim_Hardin]

If it is broken then you are way out of warranty

 

What color is the 'No Signal'?