Windows Won't Shutdown After Install.

[Pendaws]

Hi all, I have Roxio 2011 and 2012. I installed Roxio 2011 and had trouble with restarting the computer and with shutting down.

I uninstalled 2011 and decided to try 2012, now it will reboot ok but, it WILL NOT shutdown, I actually have to power off the machine

to stop it. Obviously there is a problem and I have not been able to find out what it is so, I wondered if any kind soul might have

a clue about this.

 

My system is: Gigabyte Z97X Gaming 3 MB, G3258 CPU (intel), 32GB ram, Samsung 840 EVO 250gb and 2x GTX 660 Ti Video cards.

Any help would be MUCH appreciated.

[cdanteek]

Sounds like your PC is a mess and your blaming it on a install of Roxio software?

 

Download a free copy of Revo Uninstaller Pro and remove the Roxio software in 'Moderate Mode'.

 

After the Roxio Software removal does your PC have shutdown problems?

[Pendaws]

Well, it is the fault of Roxio mate. This is a brand new install of Windows 7 but, obviously I won't be getting an answer here.

I posted in the first post that the machine will not shut down after the install but after UNinstalling Roxio, all was ok.

 

I will look elsewhere.

[grandpabruce]

Well, it is the fault of Roxio mate. This is a brand new install of Windows 7 but, obviously I won't be getting an answer here.

I posted in the first post that the machine will not shut down after the install but after UNinstalling Roxio, all was ok.

 

I will look elsewhere.

 

Try it after disabling one of the video cards.