7.5 Nothing Will Uninstall This Program

[DCComp]

Roxio Easy Media Creator 7.5, retail version

 

Hi,

I have been trying to Uninstall/Reinstall my husband's Media Creator 7.5 on his WinXP system. Bizarre problems. So far, nothing has worked to Uninstall it. My research indicates that many people are also/have also, faced this problem.

 

Have tried the following methods:

 

1) Add Remove ( get 'can't find certificate file', and 'cannot authorize, check to see if your system date is correct' )

2) I removed those Registry entries I was able to clearly identify

3) I also tried 2 Uninstaller programs, the last one being: Revo Uninstaller Pro, as well .

 

* Roxio folder remains in 'Programs'

* Roxio remains in Start/Programs list

*Had to Disable Windows Installer, because screens keep popping up at startup and at random times, as if it is still trying to do the Uninstallation.

 

I am highly annoyed that Roxio does not offer any Support for a Retail Program my husband paid for; not likely to purchase any of their products again!

 

Does anyone have any approaches which will work to do a complete Uninstallation?

 

Thanks,

DCComp

( Deborah Cancel Computer Consulting )

[sknis]

One of the things I remember is that those folders may still be in use. Navigate to them and move them to your desktop. Delete them from there.

 

One thing I'm interested in is if you used the forced uninstall feature in Revo Uninstaller PRO and if you agreed to uninstall everything and then rebooted? That should have taken care of it.