creating magic 0 Report post Posted November 16, 2014 I opened an account years ago and have added many software products. I need to change my e-mail address for my account but when it asks for my special question, I don't have it or remember it. I do not remember this being part of the sign up procedure when I opened my account. Share this post Link to post Share on other sites
ogdens 85 Report post Posted November 16, 2014 Try changing it this way Share this post Link to post Share on other sites