Software For Game Cap Hd Pro

[Cheesemanx]

I hope I am posting this in the right place. My dad bought a Game Cap HD Pro some time ago and loves it (weird I know that a 60 year old man records his games), and recently I built him a new PC that can better handle the capture box. I went to install it but realized I had lost the CD (missing CD seems to be a common problem). As I am the type of guy that thinks I should have to pay to replace things that I have lost, I went looking for new software but cannot find any where to buy the software. I did find locally a store selling the Game Capture (Non-HD) for a reasonable price. Can I use the software from the Non-HD box for my dads HD box? Thanks for anyone offering to help me.

[cdanteek]

I hope I am posting this in the right place. My dad bought a Game Cap HD Pro some time ago and loves it (weird I know that a 60 year old man records his games), and recently I built him a new PC that can better handle the capture box. I went to install it but realized I had lost the CD (missing CD seems to be a common problem). As I am the type of guy that thinks I should have to pay to replace things that I have lost, I went looking for new software but cannot find any where to buy the software. I did find locally a store selling the Game Capture (Non-HD) for a reasonable price. Can I use the software from the Non-HD box for my dads HD box? Thanks for anyone offering to help me.

 

NO!

 

Do you have the CD Key? If you registered it on the initial install you can sign in to your account and retrieve it.

 

Follow the advice in this post #14 to contact Rox-Ralf. Exxplain to him the lost disc. Be patient he lives in another time zone.

 

http://forums.support.roxio.com/topic/90161-roxio-nxt-reset/#entry454242

[Cheesemanx]

Unfortunately, I didn't register it (I never register my software) so I don't have the key. I guess from the sounds of the post I will just have to buy another HD Pro unit. Thanks for the help.

[cdanteek]

Unfortunately, I didn't register it (I never register my software) so I don't have the key. I guess from the sounds of the post I will just have to buy another HD Pro unit. Thanks for the help.

 

Can you prove you bought the unit?

[Cheesemanx]

I have the order confirmation from when I ordered it from Best Buy online.

[cdanteek]

I have the order confirmation from when I ordered it from Best Buy online.

 

Follow the advice in this post #14 to contact Rox-Ralf. Give him that information when you Personnel Message him. Be patient he lives in another time zone.

 

http://forums.support.roxio.com/topic/90161-roxio-nxt-reset/#entry454242

[Jim_Hardin]

You can see the wisdom in Registering your products now

 

You are in luck that they are pretty generous here.