Videowave And Mydvd Error On Launch

[EdA]

Downloaded and installed Creator NXT Pro 3. All applications work except Videowave and MyDVD.

 

They get the same error when launched.

 

Videowave15.exe - Application Error

The application was unable to start correctly (0xc0000005). Click OK to close the application.

 

Screen print attached.

 

Also, getting a "servers not responding" when trying to register from within Creator.

 

Screen print attached

[Beerman]

I'm curious if it's a registration issue or something else. Did you register previously? If not, can you try registering by doing so in the Main Roxio Home screen and see if that works?

[EdA]

I registered via the website, but the when I launch the app it wants me to register and then I get the server error.

[sknis]

Did you try to open those programs from the Windows "All Programs/Roxio, etc" option?

[Brendon]

I registered via the website, but the when I launch the app it wants me to register and then I get the server error.

 

 

Hello Ed,

If you registered manually, there's no advantage to be gained by registering again - even if the servers were working properly at Roxio's end.

 

To turn off the program's requirement for you to register, run your registry editor and navigate to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7B4B9450-39C8-454A-AA2D-6548EE4D21EB}

 

 

There you should find a REG_DWORD value called Registration. Edit the "1" in that value to read "0", and close Regedit.

 

NXT 3 should run for you now.

 

Regards,

Brendon

[EdA]

I tried to check updates again with the same issue.

 

Anyone know why I am getting the error when launching Videowave?

 

What does error code (0xc0000005) mean?

[sknis]

What does error code (0xc0000005) mean?

 

It could be any number of Windows issues from bad updates to .... Google for that error and you will find a lot of possibilities all relating to Windows.

Be careful of any quick fixes they may bring malware.

[EdA]

I have uninstalled NXT Pro 3 and reinstalled NXT Pro.

 

Videowave and MyDVD NXT Pro launch and work properly.

 

Must be some issue with NXT Pro 3 that is preventing Videowave15 from launching?

 

[Jim_Hardin]

I was thinking there was a check box to Never Show this again after you hit Cancel???

[EdA]

Same issue/error code if I launch from Central or "All programs..."

 

I have tried uninstalling, re-downloading, re-installing and have the same issue/error code.

 

I have notice that I get an error when trying to "check for updates".

 

I am connected to the internet.

[Brendon]

Ed,

 

Would you check again now, please? I just went to Help > Check for Updates and got this response

 

 

Regards,

Brendon