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Install Rant




Le me start of by saying this was a product that I wanted for a while. I got it for my birthday last year which was July. It has never worked not even one time has it worked. Every few weeks I take the piece of junk out of the drawer and uninstall the drivers, reinstall the drivers, search for patches and spend another hour going through web pages to see if can find a solution for one of the many problems the piece of crap Roxio has.It ever works. I called customer service the wanted $25 from me. They said it was policy!!!! I should not have let it go this long but I really wanted it to work!!! I can in no way recommend this product to anyone. The customer support is horrible and non-existent. I'm going to make it a point to let every viewer meet and every game forum and web page I visit about my experience with this product and service. I'm going to make it a permanent part of broadcast. Garbage with crap support!!!!

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This appears to be your first in the year you have had it and as as you can see we have been here the whole time.


You may have had a faulty product but that is usually not the case...


The part you said about "reinstall the drivers" is a little worrisome. This is NOT something you do as a normal install!


If you want to try some things, we will need to outline some things for you to do and they must be done they way they are listed...


Let us know -_-

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