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Won't Recognize The Video Input - Also Says (Not Responding)

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I am running Windows 7. I had the orignial VHS to DVD and had some problems with that, it seemed very tempramental. I just upgraded (downloaded) to Easy VHS to DVD 3 Plus. Now when I start the program it doesn't see my video input and says it is Not Responding. I have read a few other threads, but not sure how to supply some of the information that is asked for. How do I get my computer specs so others can see them? and how do I know what is in my startup menu? This is very frustrating.

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Pressing the Win-Pause keys will give us computer info.

 

post-39730-0-47439300-1416694578_thumb.jpg

 

post-39730-0-69564700-1416694577_thumb.jpg

 

AND! While you are there, click on Device Manager:

 

post-39730-0-60318900-1416694575_thumb.jpg

 

With your USB Device plugged into your PC you should see these exact 2 entries:

 

post-39730-0-52817600-1416694629_thumb.jpg

(from Win-7)

 

What shows up in your?

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