ben ashton Posted November 23, 2014 Report Share Posted November 23, 2014 i am unable to load up my capture software anyone know why ? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted November 24, 2014 Report Share Posted November 24, 2014 I think the brief answer is to indicate that without Detail, we can not venture a guess Give us all the details and we will know where to start. Link to comment Share on other sites More sharing options...
ben ashton Posted November 24, 2014 Author Report Share Posted November 24, 2014 well i can load the initial software but when i go to click on the button called capture it just does not load. all it does is load and never come up properly Link to comment Share on other sites More sharing options...
Jim_Hardin Posted November 25, 2014 Report Share Posted November 25, 2014 Then it was not installed properly... First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc. Unplug your RGC Device and put it aside until you are completely finished. Now insert your Roxio Disc. Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows) When you reach the screen where Repair is offered, choose that! When the Repair competes, turn your AV & Firewall back on and reboot. Link to comment Share on other sites More sharing options...
grandpabruce Posted November 23, 2014 Report Share Posted November 23, 2014 i am unable to load up my capture software anyone know why ? No. Link to comment Share on other sites More sharing options...
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ben ashton
i am unable to load up my capture software anyone know why ?
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