Jump to content
  • Who's Online   0 Members, 0 Anonymous, 45 Guests (See full list)

    There are no registered users currently online

  • 0
Bumper7394

Invalid Product Key

Question

Trying to install on Windows 7. I get the message: "The key "[my product key here]" is not valid. Verify that you entered the correct key." I'm typing the exact key from the DVD envelope. I may have installed this a few years ago on same computer when it had XP on it, (can't remember), but I wiped the computer clean when I upgraded to 64-bit Windows 7. I suspect this may be the problem. Can I still use the key or somehow get one that works?

post-121994-0-54644600-1417047829_thumb.gif

Share this post


Link to post
Share on other sites

1 answer to this question

Recommended Posts

  • 0

You have the Special Edition version of Creator 2010. It should be compatible with Windows 7

The following products have been designed to be Window 7 compatible (as of January 2012):

  • Roxio Creator 2010, 2011, 2012
  • Roxio Creator 2010, 2011, 2012 Plus
  • Roxio Creator 2010, 2011, 2012 Special Edition
  • Roxio Creator 2010, 2011, 2012 PRO
  • moire

 

Did you register the product when you bought it? Send a private message (top of this page) to Rox-Ralf to see if he can help you.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×