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Lost Cd Can't Contact Support

Luckless Zombie




Another individual has lost his cd, and is disappointed at the fact that there is no way to digitally re-download the software. See my computer crashed, and required a factory reset, at which point everything has been lost. I have searched and searched, and nowhere can I find it for download. Support has been non existent, the "Chat" box is still waiting for a rep, and you can't simply email them as you need a support code for whatever reason. Never have I seen such poor customer service, and such a lack of options for users who have had issues that will no doubt arise. I am curious if ANYONE has managed to find an easy fix that doesn't require jumping through flaming rings of feces? If not, I ask, is it really worth it to keep up with this device, as I have since the days of the plain game capture, or should I go with another?

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