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Stormoffury

Installation Interrupted?

Question

I'm trying to Install the RGC HD Pro on my new laptop and towards the end of the installation near the rollbacking, it stops and says that the installation was interrupted and doesn't offer any fix, Help please

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That's the ugly one...

 

This is extensive, but it what I suggest...

(Add Nothing! - Skip Nothing!)

 

Unplug your RGC Device and put it aside until you are completely finished.

Download and install the
Uninstaller. Then run it in
Moderate Mode
to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure
nothing
is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

 

When the Install competes, turn your AV & Firewall back on and reboot.

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