Crashes

[dmatlock]

My hd capture pro will launch and record fine, but when i select stop capture it starts acting up, goes to red no signal and most of the time crashes or freezes up when it dosent crash i have to unplug it from my pc to get the signal to come back and evey once in awhile when i do this it will crash my pc to the blue screen. just want to know how to stop it from going to no signal when i stop capture. It does record the video, but it a hassell to restart evey time i want to stop and start capturing. please help

[Jim_Hardin]

Are you using MP4 for your file type in capture???

 

If so go back to M2TS!

 

IF that does not cure it, try a proper repair:

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

[dmatlock]

I am using Mp4, I will switch back and try that. Thanks, will let u know how it turns out.

[Jim_Hardin]

I'll keep my fingers crossed