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Serious Driver Problems + 2.0 Update Fail


Tech1Review

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HI!

 

So i have been having some problems over the last week or so, everything was fine until the 2.0 update. i have been using it for 2+ years. First, the program crashes everytime with update 2, so i installed the 1.0 again. Has been working great again until now. My computer has a error with the device and in the device manager it has an error triangle simple on it. i have tried the fix that is recommened a million times on her and it does fix that triangle, but it doesn't work the device despite that. When i restart, it pops again, any help is appreciated greatly!

 

Thank You

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Never seen that one...

 

Try running a proper repair ~ First step is to plug in the RGC Device and Delete that entry in device manager!

 

Then do the steps, this is extensive, but you don't seem to be getting anywhere with what you are doing...

(Add Nothing! - Skip Nothing!)

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Download and install the
Uninstaller. Then run it in
Moderate Mode
to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure
nothing
is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

 

When the Install competes, turn your AV & Firewall back on and reboot.

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