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Blue Screen Error When Plugging In Roxio Usb


Tyler N
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Whenever I atempt to plug in the Roxio's usb cable it gives me the Blue Screen error and says SYSTEM_THREAD_EXEPTION_NOT_HANDELED. If it does not do that when I launch the software it gives me another blue screen error but this time it says apc_index_mistmatch. Please help!

 

Comuter Specs:

Processor: Intel® Celeron® CPU N2830 @ 2.16GHz 2.16GHz

RAM: 4.00 GB (3.89 usable)

System Type: 64-bit Operating System, 64-based processor

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