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Enter Product Key Too Many Times


cleveland hooper

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Thanks very much. We're in the right forum now. :)

 

If you send a PM [private message] to Rox-Ralf, he is one of the few Roxio employees who frequent this bulletin board, and he can re-set your install count for you.

 

Please be aware that Ralf may be away with his family on his very short Christmas vacation, so it might take a week or more before he gets back and can help you.

 

Regards,

Brendon

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Hi, how do I contact Rox-Ralf?

 

Did you read the second line of Brendon's post?

 

Look to the top right of this page to find an envelop. Use that to compose a new message. Include the product and version that you have --at least.

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