Swibes Posted January 8, 2015 Report Share Posted January 8, 2015 I recently bought a Roxio game-capture HD Pro off of E-bay. When I received it, It had the sleeve with the serial number on it but no CD. I have registered the product on the site but I can't get the software anywhere. What do I do? Link to comment Share on other sites More sharing options...
grandpabruce Posted January 8, 2015 Report Share Posted January 8, 2015 I recently bought a Roxio game-capture HD Pro off of E-bay. When I received it, It had the sleeve with the serial number on it but no CD. I have registered the product on the site but I can't get the software anywhere. What do I do? You need to contact whoever you bought it from and get the DVD from them. Link to comment Share on other sites More sharing options...
Brendon Posted January 8, 2015 Report Share Posted January 8, 2015 Do eBay have any procedure for dealing with a seller who pulls a fast one on a buyer? If so, you might look into that, too. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 9, 2015 Report Share Posted January 9, 2015 You should be able to download the SP2 and install it... (at the top under Support) I have not personally tried this but but recommended it a couple of time to others in that situation. Of course they never came back to tell me what happened Link to comment Share on other sites More sharing options...
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